CHFA is celebrating 50 years of strengthening Colorado by investing in affordable housing and community development.

Since 1974, CHFA has invested $35.3 billion* into the state of Colorado and has had the privilege to collaborate with valuable partners, innovators, and changemakers to build stronger communities through investments to support homeownership, business growth, affordable rental housing development, and mission-aligned nonprofits.

To celebrate this work and tell CHFA’s story, we’ve launched a microsite at www.chfainfo.com/50. Explore the site to view a virtual timeline, customer and partner features, and more. Content will be added throughout the year, offering fresh opportunities to learn more about our work and celebrate our customers and partners.

*as of 12.31.2023

Did you know there is a difference between a mortgage lender and a mortgage servicer?

A mortgage lender is a financial or other institution that lends money to borrowers to buy, build, renovate, or refinance a property.

A mortgage servicer is the company that oversees the day-to-day tasks for managing your mortgage loan account and receives your mortgage loan payments. The mortgage servicer will send you your monthly mortgage statement, be your contact for any mortgage inquiries, track your principal and interest payments, and manage your escrow account for taxes and insurance.

What happens when my mortgage servicer changes?

After you take out a mortgage loan, the mortgage lender may sell the right to service the loan to a different company, who will then service the loan. In addition, a mortgage servicer may utilize a "subservicer" to manage the servicing duties, rather than servicing the loan itself. It is not uncommon for your mortgage servicer to change throughout the life of your loan.

By law, you must be appropriately notified when your mortgage servicer changes. The reason for the notice is to give you sufficient warning before you need to start sending the payments to a new mortgage servicer instead of the old one.

Your current mortgage servicer must send you a letter notifying you that your mortgage will now be serviced by another company. This letter will state when you should begin sending payments to the new mortgage servicer.

Shortly after, you should receive a letter from the new mortgage servicer. This letter will tell you what your monthly payment is, with a breakdown of the principal, interest, and escrow and when your mortgage payment is due. This letter should include your loan number.

When your mortgage servicer changes, your loan terms will not be impacted; your interest rate, and principal and interest payments will stay the same. The biggest change is that you’ll have to send your payments to a different address, create a new online account, and/or download a new mortgage app.

If you receive a notice of mortgage servicer change, we recommend you contact your current mortgage lender to verify the information is accurate before you begin making payments to a new mortgage servicer.

What about CHFA?

CHFA has formed a loan servicing alliance with Dovenmuehle Mortgage, Inc. (DMI), a national leader in loan servicing. They provide servicing for several housing and finance agencies (HFAs) nationwide, so they understand CHFA’s unique mission of affordable homeownership finance and our commitment to the customers and communities that we serve. 

With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority prohibits unlawful discrimination against applicants or employees on the basis of age 40 years and over, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status or any other status protected by applicable federal, state or local law. Requests for reasonable accommodation, the provision of auxiliary aids, or any complaints alleging violation of this nondiscrimination policy should be directed to the Nondiscrimination Coordinator, 1.800.877.2432, TDD/TTY 800.659.2656, CHFA, 1981 Blake Street, Denver, Colorado 80202-1272, available weekdays 8:00am to 5:00pm.