Like a Snowflake, No Two Meetings are Alike

As the definition of normal continues to evolve in a post-COVID environment, so do ways to engage the public. Pre-COVID, direct engagement was typically about choosing the right type of in-person format (open house or formal presentation, focus group or pop-op meetings, etc.). Now, not only do we need to consider the different types of in-person meeting formats, but the value of holding fully virtual or hybrid meetings.

No one approach is correct, but each should be investigated to determine the best way to meaningfully connect with the community and gather feedback. Below are different meeting options to consider as public engagement strategies are developed for planning and infrastructure projects.

In-Person

Traditional in-person meetings may be more appropriate when sensitive topics such as right of way or complicated alternatives need to be discussed. These allow greater opportunities for participants to engage in one-on-one discussions. 

Virtual

Virtual only meetings can be a good option to engage smaller stakeholder groups, for noncontroversial projects that are informative or when a large number of people from across a region need to be reached. 

Hybrid

Hybrid meetings typically work best for stakeholder meetings where most can meet in-person, but a few may be restricted due to location or timing. A hybrid approach may also be warranted to enable the broadest public participation possible. 

While many things have changed, some are constant, and the right approach will depend on engagement goals and available resources. Tailoring public outreach strategies to engage all demographics and especially groups with the greatest barriers to participation remains a top priority.

In response to the Illinois Lead Service Line Replacement and Notification Act (Act), effective January 1, 2022, communities across the state are grappling with how to address lead service line replacement and new regulatory requirements. It will be important to engage different groups early in the process to support lead line replacement planning and implementation efforts. Click here to learn more about coordinating with property owners, community partners and contractors.

Resource Links:

Illinois EPA - Sample Lead Informational Notice

IDPH - Waiver of Complete Lead Service Line Replacement

IDPH - Partial Lead Service Line Replacement Due to Emergency Repair

IDPH - Failure By Property Owner to Respond of Sign Waiver for Planned Replacement

IDPH - Notification of Dangers Preventing Complete Lead Service Line Replacement

This is the second in our series of articles focusing on what communities need to know about lead service line replacements. Watch future newsletters to learn about funding options and other implementation best practices.

We were excited to see some of our projects achieve significant milestones this past year.

WESTERN SPRINGS PEDESTRIAN UNDERPASS | GRAND GATEWAY PUBLIC MEETING | ALGONQUIN RIVERWALK BEAM PLACEMENT | US 20 AT SHALES PARKWAY HYBRID CAG MEETING | ALGONQUIN RATT CREEK RESTORATION PROJECT | ILLINOIS TOLLWAY MILE LONG BRIDGE COMPLETION

Upcoming Funding Program Deadlines:

January 6, 2023 - DuPage County Water Quality Improvement Program

January 13, 2023 - MWRD Stormwater Partnership Program

January 17, 2023 (Tentative) - Chicago Metropolitan Agency for Planning Calls for Projects

February 6, 2023 - FHWA National Culvert Removal, Replacement & Restoration Grants

February 28, 2023 - USDOT RAISE Grant Program

Early 2023 (Anticipated) - Illinois EPA Green Infrastructure Grant Opportunity

Metro Strategies Group Technology Spotlight – The Meeting Owl

The Meeting Owl provides an immersive hybrid meeting experience with an intelligent 360 camera, mic and speaker that works in any space and gets smarter over time. The Meeting Owl can make it feel like everyone is in the room, no matter where they're located.

One Year and Counting

Thank you to all of our clients, colleagues, consulting partners and friends. We appreciate your support over the last year, and we look forward to working with you in the New Year!

Our warmest wishes to you for a

safe and happy holiday!