Use your head to help win a negotiation. Body language matters. A head nod means different things depending on whether you're in agreement with the other party or if the conversation is getting tense. When negotiations are going smoothly, a head nod signals that you're on the same page. But when the conversation gets slightly or even very contentious, a head nod diffuses the tension. Use it while holding eye contact to show that you're listening, but you're still confident in your own position. Source: www.inc.com - Read more articles HERE