Volume 11, Issue 110 | February 2019 View as Webpage
Hi There!

How are your hiring efforts going? This month's newsletter is about how to look for an intangible personal skill that is very important because it's something that all top performers are strong in, across all types of positions - from receptionist to CEO. Learn from our mistake with "Claudia" - find interview questions and interview questioning techniques to make sure you always hire superior performers!
Don't Hire Claudia! Look for These Skills When Hiring...
We didn't know that Claudia didn't know how to get organized, or that she would get distracted easily and miss EVERY deadline she was ever given, when we interviewed her.

Her background was stellar. She interviewed well. The entire interview team liked her, so we hired her. 

Which is something we began to regret a month or so after she started.

She was smart and attentive in meetings. She had good ideas. Personally, she was great to be around. But, she was easily distracted, couldn't manage priorities and was late on EVERY deadline. It was a drain to the team.

Skills Found In ALL Top Performers, Across ALL Positions...

Research conducted by my Assessment Partner, TTI Success Insights, found that top performers had two traits, no matter what the position: 1) Personal Accountability and 2) Time and Self-Management.

Since these skills are so important to superior performance on the job - I want you to begin looking for them in every candidate, for every position. Here's an overview on the Time and Self-Management Skill, plus interview questions you can begin using right away:

Time and Self-Management Definition: It is the ability to prioritize and complete tasks in order to deliver desired outcomes within allotted time frames. It is when a person consistently demonstrates self control and an ability to manage their time and priorities.  (What job can you think of that does not need these strengths? My point exactly - it's important in EVERY position.)

Typical Behaviors of People Who Are Strong in this Skill:
  • Independently pursues business objectives in an organized and efficient manner.
  • Prioritizes activities as necessary to meet job responsibilities.
  • Maintains required level of activity toward achieving goals without direct supervision.
  • Minimizes work flow disruptions and time wasters to complete high quality work within specified time frame.

Our "we like her so we hired her" candidate - Claudia, didn't do any of these things very well. And, I bet you can think of a low performer on your team who struggles in these areas too, can't you? 

If so, you'll want to make two decisions: Click here for the two decisions and 18 must-use interview questions...

You NEVER want to do what we did. Use your heightened awareness of how important this skill is, use the interview questions and listen aggressively - so that YOU don't hire Claudia!
Wake Up Eager Wednesday!
NEW in 2019 - A weekly dose of the things I'm thinking about, doing and feeling - that are contributing to my Wake Up Eager Life and Work. Get quick Mind, Body and Spirit tips and ideas every Wednesday! If you'd like to see Wake Up Eager Wednesday - go to: www.wakeupeager.com, like our Facebook Page, Follow Us On Twitter or Connect with me on LinkedIn.
The Wake Up Eager Workforce Podcast: Conversations, tools and resources to help you increase the energy, commitment and joy of each employee, while decreasing frustration, drama and unwanted turnover. Check out new Episodes on our directory page, here:

Who Hired Dwight? Fake Fire Drill Causes Chaos!!
This clip of a fire drill that Dwight (Rainn Wilson's character from the t.v. show The Office) creates, because no one was listening during his training and preparedness class.

It's terrible AND terribly funny!  Oh, the chaos that he creates!  Can you imagine of he was YOUR teammate? 

We talk about hiring the right people this month. Check out the video, get a good laugh and then go over and get the interview questions so that you Don't Hire Claudia! (or Dwight!)

Helping Senior Leaders build an energetic,
committed, drama-free, Wake Up Eager workforce.

Suzie Price | Priceless Professional Development | 770-578-6976|
Certifications: CPExI, CPF, CPBA. CPMA, CPTHDA