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Our online services are open 24/7 where people can log in to view real-time claim information and other account services. But sometimes you need to talk to someone on the phone. Since June, we’ve been testing extended phone hours, so people have more flexibility to call us when it’s convenient for them. People can call us about their WSIB claims Monday to Friday from 7:30 a.m. to 7:45 p.m. For account-related inquiries, people can call us until 6 p.m.
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