IMPORTANT NOTICE FROM DEP:
Notice to Local Boards of Health
Dear Board of Health and Health Agent:
The Massachusetts Department of Environmental Protection (MassDEP) Drinking Water Program annually provides local Boards of Health (BOHs) with information of interest, reminders of annual form submissions and an inventory of public water systems in the Commonwealth for review. This letter addresses topics where we continue to receive consumer questions or have important updates for BOHs.
Please find the information we have prepared for public water systems on COVID-19 at:
https://www.mass.gov/info-details/massdep-covid-19-resources-for-water-suppliers-and-wastewater-operators#water-supplier-resources-. Here you will find Frequently Asked Questions and other guidance for public water systems including information on the importance of flushing buildings after closure or low flow resulting from the COVID-19 pandemic.
Please share the Flushing Guidance with all facilities in your communities that have closed or experienced low flow operations during the COVID-19 Pandemic or hybrid operational schedules. Please update the Official Email Address & Emergency Contacts List. This year we will continue with our commitment to reduce paper use and use email to provide you with copies of routine enforcement correspondence sent to your local public water suppliers. To ensure you receive copies of our enforcement correspondence please update the
‘Official Email Address & Emergency Contacts List’.
How is this mailing organized? This mailing is organized by topic. Items requiring your action are in Part I: Action Items. The forms for responding to these items are on MassDEP’s website in the links provided. For your convenience you may create a PDF of your response and send an electronic copy to us at
Program.Director-DWP@mass.gov with the name of the form in the subject line. If you prefer, you can return the forms through the regular mail. However, during this COVID-19 pandemic to ensure our timely access to your responses, we encourage you to respond by email. If you are unable to access or print the attached forms or need additional information you can contact us at the email above or at 617-292-5770.
Please remember, if you have a public drinking water emergency that occurs outside of normal working hours (nights and weekends) please contact MassDEP at 1-888-304-1133 (24 hour toll-free).
Thank you for continuing to work together with us to protect public health.