Cigna
Cigna is in the following counties: Cowlitz, Clark and Spokane.
First-Time Credentialing
How to Join a Dental Network
1. Call or email Cigna HealthcareSM. To start the online application process, call at 1 (800) Cigna24 (244-6224) or 1 (800) 280-9622, or send an email with your name, office name and office address to dentistenrollment@cigna.com.
2. Provide your credentials. You can submit your credentials electronically using the Council for Affordable Quality Health Care (CAQH) Universal Credentialing DataSource, One Healthport/Medversant, or our e-onboarding tool. If your application already exists in CAQH or One Healthport/Medversant, with your permission we will access it to gather most of the information we need:
- W-9 form
- Current dental license
- Current drug enforcement agency (DEA) certificate (not required for orthodontists)
- Certificate of specialty training (if applicable)
- Current professional liability policy declarations page
As another option, if it’s required by the state in which you practice, we’ll accept a state application that you complete, sign, and mail to us with the required documentation.
3. We then work with you to explore our network options and help find the best fit for your practice. Cigna Healthcare offers multiple products and network options for you to consider.
4. Welcome to the Cigna Healthcare network. Once all your paperwork is complete and you are approved and credentialed, you will receive an email letting you know that you have been approved and when your effective date is.
The Benefits of Collaboration
Cigna Healthcare shares the same mission as doctors, dentists and other health care providers, hospitals and facilities. We all strive for the better health and well-being of your patients – our customers. 3 simple reasons to work with us.
Questions?
1 (800) 88CIGNA (882-4462)
DentistEnrollment@Cigna.com
If you are checking the status on where you are in the credentialing process, we will need the name and tax ID number from your application.
Important Notice for Texas Only:
Cigna Dental Health of Texas, Inc., which provides dental care benefit services, will accept applications for participation in its network of General Dentists, Pediatric Dentists, Endodontists, Periodontists, Oral Surgeons, and Orthodontists from December 1, 2024 through December 31, 2024. Applicants must meet all credentialing and other participatory criteria. All applications will be reviewed, and responses will be made within 90 days of receipt. For providers located in any Texas metropolitan statistical area, please reach out by:
- Emailing DentistEnrollment@cigna.com and use the subject line: Open Enrollment 2024
- Mailing to:
The Cigna Group Companies
P.O. Box 709005
Dallas, TX 75370
Recredentialing
When it’s time to be recredentialed, Cigna Healthcare will notify you that it’s time to start the process and will provide you with clear instructions.
Additional Information on Insurance Complaints:
Denturists cannot file complaints against Medicare Advantage plans through the Washington Insurance Commissioner's office as the new bill does not apply to them and it was suggested that providers wanting to file a complaint contact their state representatives instead.
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