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Card Payments, SLAs, and an RFP Template
I cannot believe it is February already.  It sure seems like the year is off to a fast start.  This past weekend I had plans to take a 3-day class and participate in my first Flash Mob that was scheduled to be aired on The Today Show on Sunday, February 10.  I went to Day 1 of the 3-day class, and then the snowstorm hit.  Plus, a client called and asked for something to be done, if possible, over the weekend.  This meant that I would have to skip the rest of the class and my first experience in a Flash Mob.  The class will run again and there will always be another Flash Mob opportunity.   More important -- let me help the Client who needs immediate assistance so that she is prepared for Monday.  Helping a client, taking a class, and yes, even dancing in a Flash Mob can be gratifying!  Do you have an insatiable appetite to learn new things, even if they seem a little crazy?

Do you think we discuss Card Payment methods and Service Level Agreements often enough?  It seems like there are questions so we offer some insight. Because we love to share our tools and templates, we have some learning opportunities for you such as:
  • Do you know the reasons why you should pay meetings and events with a Meeting Card?
  • Do you need a Meeting Management Company RFP template?
  • Do you want to know how to write a Service Level Agreement for a Travel Management Company or other suppliers? 
This Newsletter offers a Video about Card Payments, a complimentary RFP template (in the Quick Links section), an article about creating Service Level Agreements (SLAs), and an upcoming webinar on SLAs.
Video: 4 Secrets of Card Payments

Corporate Credit Cards, Procurement Cards, Meeting Cards and Ghost Cards have become a common payment method in the travel and meeting industry. And, rightly so, because paying for products or services via a Card vs. the traditional Accounts Payable method saves an organization an average of $63* per transaction. Watch the Video to understand the following calculations and learn the 4 Secrets of Card Payments for your products or services.

NOTE:  View Higher Quality Video   

at Debi's Blog  


Video: 4 Secrets of Card Program 

4 Secrets to a Card Program
4 Secrets to Card Payments
SLA and KPIs
Next webinar
Next Level in Contracting: Crafting Risk Based Service Level Agreements (SLA)
on Feb 20, 2013 12:00 PM EST. Register at:  

You're in a dangerous dilemma without risk-based service level agreements for travel management companies, meeting planning companies, hotels, ground transportation, audio-visual and other suppliers. If you are new to terms such as an allocation of pool percentage, the at-risk amount, key performance indicators (KPIs), and service level credits, this webinar is for you! In this webinar, we will learn how to write, negotiate, and manage SLAs with your suppliers and when it makes sense not to use SLAs.  
What do you need to make your T&E Program more successful?  Let me know, and we'll tackle it in our next Newsletter.

Let's make it FUN and WIN!

Debi Scholar

Oh, and here is a LINK to the Flash Mob that I missed. Oh well, there is always Next Time! I'm on the mailing list!
Scholar Consulting Group | | |
2122 Princeton Avenue
Scotch Plains, NJ 07076

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