The Standard Property Company in Northern Virginia has selected The Franklin Johnston Group to manage Fort Chaplin Apartments in Washington, District of Columbia. The community has 549 units and is undergoing multi-million dollar renovation.  Please welcome the new team:

Khalil Brooks,  Gabriel Campbell,  Kamecka Locke,  Jorge Lopez,  Joel McRae,  Michael Merriweather,  William Pinder,  Jacqueline Privette,  Frank Rodriguez,  Michael Ruth,  Trone Scott,  Thomas Seegers,  Jolita Simmons,  Lateefah Stevenson, &  Jessica Waddell 

A crowd of blue and gray lined the Virginia Beach Oceanfront on Sunday, October 8th for the 10th Annual JT Walk & Beach Party. More than 3,000 walkers enjoyed the beautiful day on the boardwalk, Family Fun Zone, Neptune Treasure Hunt, and music from Cole Swindell and Jana Kramer.  Thank you to all of our TFJG walkers and team captains for helping  raise more than $115,000. The walk had a total of $1.1 million raised in funds towards completing Camp Grom, and in contributions to ALS Research, Wounded Warriors, Gold Star Families, and Disabled Children. We couldn't have done it without your  participation - and your many steps! 

Core Value - Teamwork: Make Something Happen!

If you were not able to walk this year, you can still purchase a Memorial Walkway Brick. 

High fives to our team members at Greenwich Village Apartments in Virginia Beach for their outstanding customer service. A resident recently wrote,  "I just moved into an apartment community  and I am so happy with the whole experience so far. Jesse and Aimee at the leasing office are beyond helpful. Jesse had showed us the apartment and she was able to answer all of my questions in depth. And with having my mother who was with me who is a real estate agent, we were both impressed with how helpful and knowledgeable she was. And Aimee is the definition of amazing customer service, she is so helpful and organized and made moving in and the process of paperwork easy as it could be! Both of these women should be recognized for their expertise in customer service and I would highly recommend these apartments". 

Congratulations to Forrest Dyer from Carolina Spring in Carrboro, North Carolina. He recently participated in "Maintenance Mania". It is a national program offered by National Apartment Association with HD Supply as the presenting sponsor. Maintenance technicians compete against each other in various skill-based games. Congratulations to Forrest who came in 3rd place citywide!

Southern Pine Apartments in Virginia Beach launched their white-label mobile app in December of 2016. Check out the amazing engagement stats they've seen in less than a year:

• 65% residents have downloaded the app; and 86% of them use the app on a weekly basis
• Messages: average 82% open rate messages from management sent via the app (that's double the industry average!)
• Maintenance requests: 217 of 239 units have opened more than one request via the app YTD. 
• Amenity space reservations: 1,247 reservations YTD, made by 232 residents (that's 5.4 reservations per resident!) - 
• 917 reservations for the bowling alley
• 158 reservations for the sports media center
• 164 reservations for the grill areas
• 60% of units have booked a space!
• Calendar: All of these reservations appear in the amenity calendar view feature, making it simple for management to see the scheduling for the entire community.