Effective Jan. 1, 2024, Virtua Prescription coverage enrollees and their dependents will transition to OptumRx for their pharmacy benefits, replacing CVS Caremark. This change aims to enhance the customer experience with pharmacy benefits.
Additionally, Virtua has partnered with RxBenefits, a dedicated concierge service, to support all pharmacy benefit inquiries.
Colleagues can reach the RxBenefits Member Services Team from Monday to Friday, 8 AM to 9 PM, by calling 800-334-8134 or emailing CustomerCare@RxBenefits.com.
|