Save the date for our upcoming free webinar on foundational analytics, learn about our CustomerAssist services, and meet our account managers.

Join Util-Assist’s webinar hosted by the Canadian Electricity Association (CEA) to learn how to build a strong foundation to gain insights from untapped AMI data sources.  

Ken Graham, internationally recognized expert in data analytics and founder of Data Integrity Solutions, will explain how building trust in your data forms the foundation for business intelligence that can transform your enterprise. Learn about the power of data integrity to make confident business decisions and the four types of analytics to maximize the information yield. Michael Strano and Isa Qureshi of Util-Assist will share how utilities are starting small, achieving quick wins for operations, customer service, and billing in as little as 90 days and turning data into dollars and sense. Anyone can register for this free event. 

New technologies, rising customer expectations, and increased demands for efficiency are transforming the utility landscape. More and more utilities are finding it clear that their focus has to be redirected to their core business while the non-core functions can be managed by specialized companies.

Gain immediate benefits with CustomerAssist managed services by mitigating your risks, tapping into our industry experience, and eliminating the hassle factor with guaranteed quality services that enhance your customer experience. Util-Assist can help with data analysis and exception management, billing, contact centre, back-up contingency, sub-metering, and more. Each solution is customized to meet your needs, and we can offer as much or as little support as you require. Find out more.

When you become a Util-Assist client, we want to establish a trusted long-term partnership. That’s why we’ve assigned account managers to act as strategic partners and advocates, ensuring your needs are being met and your expectations are being exceeded. Your account manager serves as your main point of contact to answer questions, shepherd requests through the proper channels, develop strategies to address your pain points, and leverage Util-Assist solutions to achieve your goals.

Util-Assist’s solutions merge technology with strategy to streamline processes, boost productivity, enable data-driven business decisions, and deliver enhanced customer experiences, transforming how utilities operate and deliver value to their customers. With professional services and managed services for electric water, and gas, utilities rely on us to help them drive digital innovation that shapes the utility of the future.