June 14, 2024

Coordinated Assessment Model

CAM (or coordinated entry, as it is nationally known) is a model used in many cities to provide a streamlined process of resources for people experiencing homelessness. The primary functions of CAM include connecting clients to shelters; assessing a person’s housing needs; identifying and prioritizing the most vulnerable; and referrals to housing programs for long-term assistance.

If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

CAM Call Center hours: Monday - Friday, 8am - 6pm

UPDATE: Upcoming CAM Closures

On Monday, June 17, On Monday, June 17, The CAM Call Center will be closed from 1:30pm - 3:15pm. There will be no live phone service during this time. The CAM Access Points will be closed from 1:30pm - 3:15pm. There will be no in-person assessments during this time. The CAM Call Center and the Cass Access Point will be back from 3:15pm - 6pm, the NOAH CAM Access Point will be back from 3:15pm - 4pm, and VA Access Point will be back from 3:15pm - 4:30pm.

On Wednesday June 19, all CAM services will be closed in observance of the Juneteenth holiday.

On Friday, June 28, The CAM Call Center and Access Points will be OPEN during their regular operating hours.

CAM Business Cards

Business cards can be helpful to distribute to clients or providers in the Detroit, Hamtramck, or Highland Park area, who are interested in CAM services. To receive CAM business cards, please use this link to fill out the form bit.ly/CAMCARDS

The Coordinated Assessment Model (CAM) works to connect individuals and families experiencing homelessness to housing and shelter services. As resources become available, CAM coordinates with providers to find the best fitting services according to the person’s unique situation. CAM works to end homelessness by offering access to services, providing standard assessments to connect individuals with the correct resources, assisting with housing referrals, and prioritizing resources for those that are most vulnerable. For more information on CAM visit camdetroit.org.

Shelter Information

Download Flyer

If You Are Staying in a Shelter, You Have Rights

Every reasonable effort will be made by staff to resolve any questions or concerns at the time they arise by initiating discussion. If the problem cannot be resolved to the participant’s satisfaction, they may initiate a grievance. The Detroit CoC has established grievance procedures for clients and agencies who wish to file a grievance without fear of retaliation from the party accused or any representative.

Refer to the Homeless Action Network of Detroit’s (HAND) website for more information on the CoC Grievance Procedures for clients and agencies.

Shelter Access

Shelter Prioritization

What to expect?

If you are experiencing a housing crisis and are in need of somewhere safe to stay, you can get assistance by contacting CAM.

What is changing?

Moving forward, only households on the “need shelter list” will be considered for a shelter referral. As shelter space becomes available, CAM will refer households based on immediate safety concerns and risks.

Due to limited availability, some shelters are not accepting walk-ins overnight. Please call CAM Monday - Friday between 8 am - 6 pm to speak to someone who can advise on shelter availability and/or other options. Please note that available shelter beds are limited and change daily.

CAM Access

Here are some different ways to access CAM services. If you need a safe place to stay tonight and live in Detroit, Hamtramck, or Highland Park, please call (313) 305-0311.

Access Points

NOAH at Central

(Formerly NOAH Project)

23 E. Adams, 2nd Floor

Detroit, Mi 48226

Mon - Thurs, 9:30am - 3:30pm

Cass Community

Social Services

11850 Woodrow Wilson St

Detroit, MI 48206

Mon - Fri, 10am - 6pm

For Veterans

Detroit VA

4646 John R

Red Tower, 2nd floor

Detroit, MI 48201

Mon - Fri, 8am - 4:30pm

Guests can expect in-person assessments and housing crisis referrals as available.

camdetroit.org/get-help

Homeless Outreach Request

If you see a person experiencing unsheltered homelessness, you can request a Street Outreach Team in order to connect the person to our homelessness response system to be assessed for needs and connected to resources. You can access the online form here or by scanning the QR code on the flyer.

Please download the flyer and distribute it amongst your networks.

Employment Opportunities

Detroit CoC Members and CAM Implementing Partners CHS and Wayne Metro are hiring

Youth Outreach Navigator

As a Youth Outreach Navigator, you will develop and maintain relationships with community partners and external organizations to coordinate services for homeless youth, ensuring compliance with government regulations and adherence to the Housing First model. Responsibilities include conducting assessments at primary nighttime residences, maintaining accurate case documentation in HMIS databases, providing transportation, attending relevant meetings and training sessions, and collaborating with the Lead Outreach Navigator on case reviews.

Read the full description and learn how to apply on CHS's website under the title Outreach Navigator.

Coordinated Entry Manager

Responsible for the implementation and management of CAM operations. The Coordinated Entry (CE) Manager oversees an in-person access site(s) in Detroit and ensures supervision, administration, and oversight of CAM staff. Responsible for management of all program elements, including thorough household assessment, shelter tracking and placement, and accurate data reporting to ensure efficient service delivery.

To read the full description and apply, please go to this site.