If not addressed and managed effectively, workplace conflict can disrupt productivity, lower employee morale, and expose an employer to costly administrative complaints and lawsuits. This interactive, live webinar will identify common root causes of conflict in the workplace and give participants tools and approaches to avoid and mitigate conflict.
Through active engagement and participation, Brittny and Matthew will explore how these root causes can be addressed by employers and mediators to best mitigate workplace conflict and allow employees to thrive in a harmonious work environment. Workshop participants are encouraged to bring a current or recent workplace conflict to share for applying the tools learned during the workshop to real-life conflict situations.
This session will be insightful and interactive by design. Brittny and Matthew utilize several collaborative tools to maximize engagement.
Participants will learn how to:
- Identify common root causes of workplace conflict and challenges to addressing the root causes of workplace conflict
- Learn how fear, bias, and conflict aversion can create a toxic work environment
- Understand and identify the type of biases that can cause or escalate workplace conflict
- Share techniques on how employers can best avoid or mitigate workplace conflict, including how to frame conversations, interactions and employee relations to be more inclusive and less likely to cause conflict
- Share best practices for mediators to help resolve and mitigate workplace conflict
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