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On February 11, PA 211 Day, United Way and the Pennsylvania 211 network are celebrating the important role that 211 plays to connect people with help!
PA 211 is the only free, confidential, 24/7/365 service that connects Pennsylvanians with all the health and human services in their area that are available to help. In 2022, PA 211 answered 254,796 unique calls, with more than 325,000 services requested by callers. In addition, 19,247 Pennsylvanians sought help via text, and 3,176 utilized our newly-launched web chat.
PA 211 also offers individuals the ability to search for assistance at www.pa211.org. Nearly 929,000 web sessions on pa211.org accessed the self-serve community resource search function to find help in their community. Across all communication channels, PA 211 served well over one million Pennsylvanians, exceeding the record previously set from March 2020 through December 2021.
To reach PA 211 by phone, dial 211 or text your zip code to 898-211. A guided search for community resources and chat is also available at www.pa211.org.
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