After completing Caring Campus in 2020, Wallace State began implementing an annual Welcome Week, in which staff greet new and returning students, provide a Help Hub with directions to classes, provide technical assistance, introduce students to “hot-spots” on campus, offer giveaways and treats, and more.
Additionally, with the receipt of Title III funds, Wallace State has expanded its holistic support by providing referrals to campus and community resources, offering tele-mental health services, collaborating with the Future Foundation to streamline emergency aid, and providing employees with professional development opportunities designed to educate and empower them so they can better support students.
“Students are often immediately expressive of their gratitude when they feel cared for,” said Kristen Holmes, Wallace State Vice President for Students & Chief Marketing Officer. “Through case management and follow-up, we gain insight into how our efforts impact them. Students have said they appreciate the time we spend with them, the resources we connect them to, and the support we provide through our many services.”
In the 2022-23 school year, Wallace State College boasted a 68% full-time student retention rate and a 48% graduation rate, well above the state averages of 55% and 43% respectively.
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