Upcoming Conflict Resolution Clinic


Exploring Reconciliation & Healing in Mediation

With John Ford & John Kinyon

Wednesday, 6-8:00pm PDT | Live Interactive Workshop on Zoom

At the heart of all relational mediations lies the question of reconciliation — to what degree is emotional hurt driving the conflict? By contrast, transactional mediation tends to focus on resolution and settlement.


If you are curious about difference, and how reconciliation can be fostered for deep and lasting healing, as well as robust resolution and agreements, then do join us for this interactive presentation with two practitioners who are inspired by Marshall Rosenberg’s Nonviolent Communication (NVC) frame.


Using feelings and needs language as foundational elements we’ll first explore different pathways to mutual acknowledgment and reconciliation. In the second part of our presentation, we’ll offer you a Reconciliation & Healing model from the work of Nonviolent Communication that John Kinyon uses in his mediation work. You’ll also have an opportunity to give the facilitation of a reconciliation conversation a try in a short break out practice.


By the end participants be able to:

  • Define reconciliation and distinguish it from resolution and settlement
  • Ground a conversation about reconciliation in feelings and needs language
  • Articulate a clear path and process for the facilitation of the reconciliation conversation

John Ford

John Ford is a workplace mediator and trainer who focuses on relational conflict between employees especially in teams. Inspired by Non-Violent Communication he is the producer of The Empathy Set of Cards and also two different Talking Sticks, both of which have become part and parcel of how he mediates with an emphasis on reconciliation.


Currently, John teaches negotiation and mediation at UC Hastings. He has taught organizational collaboration online through Creighton University, organizational conflict management through JFK University, and mediation to graduate business and psychology students at Golden Gate University. John is a past president of the Association for Dispute Resolution of Northern California (ADRNC) and was the managing editor of www.mediate.com from 2000 to 2010. John was the trainer of a two-day Mastering Workplace Mediation seminar for members of the New Concept Human Resources Association (NCHRA) for 10 years.


It is John's passion to make the world a more peaceful place that has inspired him to write his book Peace at Work: The HR Manager’s Guide to Workplace Mediation. Learn more at www.johnford.com and www.empathyset.com.

Jon Kinyon

John Kinyon has devoted his life and career to furthering human connection and cooperation around the world through empathic communication. His work is at the intersection of communication, consciousness, and conflict transformation.


John is a mediator, certified trainer of Nonviolent Communication/NVC, and co-creator of the Mediate Your Life (MYL) training program, based in the work of NVC. For over 20 years he has mediated conflicts and developed and delivered the MYL/NVC training throughout the U.S. and in counties around the world in Europe, Asia, and Australia. His approach provides conversation “maps” for navigating challenges and conflicts, inner and outer, in all aspects of life.


John offers online and in person trainings, courses, and programs internationally, and facilitates international online forums that focus on healing social-political and personal divides and building empathic community. He works with individuals and organizations as a mediator and trainer and is an author and speaker. Learn more www.johnkinyon.com.

learn more & register here

Coming in July: Pre-Mediation for Adult Family Conflicts

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