HCEG Insights for Healthcare Leaders
Message from our Executive Director

Colleagues in Healthcare,

It’s an exciting week for HealthCare Executive Group members, partners and industry associates! 

First, on Tuesday, October 22nd, the 10th Annual Industry Pulse Research survey based on the 2020 HCEG Top 10 was launched. I urge all healthcare industry leaders and champions to check out this blog post and consider completing this survey . It will take just a few minutes of your time. And feel free to share the survey link with your colleagues and associates around the country.

Second, the 2019 HLTH Conference starts this Sunday, October 27th in Las Vegas. In addition to the Executive Leadership Roundtable luncheon HCEG is hosting on Wednesday, October 30th at 12:00 pm, various HCEG members and partners are speaking, exhibiting and/or hosting special events. Read on for more about the 2019 HLTH Conference and use " HCEG150" for a registration discount.

Third, we’ve recently published video interviews from our recent 31st Annual Forum. These interviews offer additional insight on the HCEG Top 10 and share what various HCEG members, forum speakers and others thought about the Forum. Interviews are catalogued on this page

Fourth, we look forward to a great discussion at AHIPs Consumer Experience & Digital Health Forum December 10th and 11th in Chicago. HCEG board members will share their perspectives on the Healthcare Outlook for 2020 . Be sure to use “ HCEG ” and receive AHIP member rates for a registration discount.

And finally, as I mentioned in our latest eNewsletter , let me remind you to take the " Substance Use Crisis Challenge and share your idea and a small step for helping to address substance use disorders – specifically the opioid crisis.


Executive Director
The HealthCare Executive Group (HCEG)
On the HCEG Blog
Add your voice to the 2020 Annual Industry Pulse Survey!
The 10th Annual Industry Pulse survey – based on the
2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders was opened
on Tuesday, October 22nd. 

Everyone receiving this newsletter are encouraged to complete the survey. Just taking this survey will provide respondents with thought-provoking questions and offer ideas they may otherwise not be aware of.

Respondents who provide an optional email address will receive a copy of the survey results.
For a sample of those results, see last year’s completed survey here.
Announcing Executive Leadership Roundtable
Executive Leadership Roundtable at the 2019 HLTH Conference
Our luncheon roundtable event at the HLTH Conference takes place on Wednesday, October 30th at 12:00 pm 3:00pm PT in Track Room 5.

If you’re attending the HLTH Conference in Las Vegas, consider attending this session presented by HCEG in partnership with the Center for Healthcare Innovation ( CHI ), International Association of Innovation Professionals ( IAOIP ) and Workgroup for Electronic Data Interchange ( WEDI ).

This roundtable is part of the HLTH agenda and a separate registration is required if you would like a complimentary lunch.
HCEG Sponsors at HLTH Conference
Our sponsor partners are participating at the 2019 HLTH Conference in Las Vegas this coming Sunday, October 27th. Here are some highlights of sponsor partner participation and events:

Taking Care of Business
Mark Nathan , CEO and Founder of Zipari will present “Centralizing Fragmented Systems” at 9:20 AM–10:00 AM on Oct 28, 2019 in Track Room 4.

Chronic Condition Crisis
Brenda Schmidt , Founder and CEO at Solera Health will present “Shrinking Obesity, Diabetes and Other Burgeoning Health Conditions” at 10:10 AM–10:50 AM on Oct 28, 2019 in Track Room 2.

Industry Night at 2019 HLTH Conference in Las Vegas
On Sunday, Oct 27th, sponsor partner Softheon is co-hosting Industry Night at the Hakkasan Night Club at the 2019 HLTH Conference.

See the 2019 HLTH Conference agenda here .
HCEG Sponsor Partners Exhibiting at HLTH Conference

Many of our sponsor partners will be exhibiting at the HLTH Conference . Be sure to visit them and check out their products and services.

On the HCEG Blog
Substance Use Crisis Challenge for Healthcare Champions
Earlier this month, the HCEG board of directors challenged HCEG members and newsletter subscribers to commit to one action to help address the substance use crisis in America and to share that commitment. 

See this short blog post and consider sharing your commitment to making a difference in the fight against substance use disorders and the opioid crisis.
Healthcare Leaders Interviewed at HCEG’s 2019 Annual Forum
We’ve recently published video interviews from our recent 31st Annual Forum. These interviews offer additional insight on the HCEG Top 10 and share what various HCEG members, forum speakers and others thought about the 2019 Annual Forum.

Interviews are catalogued on this page .
HCEG Webinar Series
Social Determinants of Health: A Payer’s Strategic Advantage
November’s Webinar Series Event is presented by our sponsor partner HealthEdge on November 7, 2019 at 2:00 pm EST.

Constance Sjoquist, Chief Transformation Officer of HLTH , Kim Ingram , Chief Nursing Officer, and Harry Merkin , VP of Marketing, of HealthEdge will share results of HealthEdge’s 2019 independent Voice of the Market survey, share examples of Social Determinants of Health (SDoH) in practice and provide guidance for how to get started addressing and overcoming challenges organizations face with regards to SDoH.

All registrants will receive an email with the webinar recording and presentation materials.
Recap : Surescripts Webinar Series event is “ We Can Stop Diseases, But Can We Stop The Fax ?”
On Thursday, October 17, 2019 our sponsor partner Surescripts presented “We Can Stop Diseases, But Can We Stop The Fax?”

Check out the presentation deck here and look for recording of the webinar in a future eNewsletter.
Upcoming HCEG Events
HCEG Session at AHIP CX & Digital Health Forum, Dec 10-11th, Chicago
HCEG will be presenting "Outlook 2020: Top Ten Challenges, Issues and Opportunities as Identified by Health Care Executives" at AHIP’s Consumer Experience & Digital Health Forum in Chicago.

Join us on Tuesday, December 10th, 11:00 am – 11:45 am CST.

See this page for more information on the AHIP CDF and use “ HCEG ” to receive AHIP member rates to the 2019 AHIP CX & Digital Health Forum.
News from Member Organizations & Sponsor Partners
Three Major Trends Impacting Healthcare Customer Service
Sponsor partner Appian has an eBook describing three major trends impacting customer service in the healthcare industry and how healthcare organizations can leverage low-code application development tools to improve patient and member outcomes through better service.

Access the eBook here .
How Much Is a Consolidated Premium Experience Worth?
This video from sponsor partner InstaMed shares how health plans can consolidate bills across multiple products and disconnected systems, automate payment collection and deliver a better experience for employer groups and individuals.
Webinar: Be Prepared for SOC II + WHITEOUTS
‘Privacy & Security’ is ranked #10 on both the 2019 and 2020 HCEG Top 10 list . Our sponsor partner Change Healthcare has created a webinar to help improve your organization’s cybersecurity with SOC II and HITRUST audits.
Watch the webinar here to help determine your organization’s readiness and receive 1.0 AMA PRA Category 1 or 1.0 ANCC Credit for watching.
Product Talk: Enhanced Direct Enrollment
Sponsor Partner Softheon shares an overview of its Enhanced Direct Enrollment-as-a-Service (EDE) unified enrollment experience and an updated portal for ACA Marketplace members.

See this blog post for more information.
Curated Insight for Healthcare Leaders
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HCEG Sponsor Partners

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