The DDA Connection


The DDA wants to know “How do you do you?” Help us share how person-centered planning has helped you get DDA services and other resources you needed to become more independent, access technology, get a job, meet new friends, etc. 

Your story is worth telling! Click below if you are interested in participating in this project!


Operations Updates

Basic Assurances® (BA) Review 

REMINDER to please register for any of the sessions listed below:

We want providers and CCS agencies to know what to expect during a  Basic Assurances® (BA) Review and are providing training throughout May 2023. This training will provide an overview of how to prepare and what to expect when participating in the Basic Assurances® Review. Please be sure that representatives from your organization attend one of the available trainings, which will be held via Zoom:

5/15: 1PM-5PM EST


5/16: 1PM - 5PM EST


5/17: 10AM - 2PM EST


5/23: 12PM - 4PM EST


5/24: 10AM - 2PM EST


After registering, you will receive a confirmation email containing information about joining the meeting.

If you have any questions please contact Christina Dixon at

Upcoming LTSSMaryland System Training

DDA is excited to announce the upcoming training session for the LTSSMaryland System. This session is designed to provide you with the necessary knowledge and skills to navigate the system effectively. 

LTSSMaryland is a software program supporting case management and service delivery for Maryland Medicaid Home and Community-Based Service programs. The goal of LTSSMaryland is to integrate service coordination conducted across multiple programs into a central system. This benefits all parties by providing a single-entry point for service coordination activities such as applications, assessments, and billing. ​

Because of the range of services offered through LTSSMaryland, the Developmental Disabilities Administration (DDA) provides FREE training for billing and case management staff of providers who will be using it. 

The training session will cover essential topics such as:

  • Navigating the Provider Portal
  • Exploring the Billing Process
  • Reviewing Search and View Services and Claims 
  • Examining how Adjustments are made
  • Resolving Exceptions (issues) that prevent payments
  • Accessing Reports on services rendered and claims payments
  • How to use the system to input and update participant information

All staff attending the training session must come prepared to learn in a hands-on and interactive classroom experience.

DDA understands that the LTSSMaryland System is complex, which is why we have arranged this training session to ensure that all users have the necessary skills and knowledge to use the system effectively. To provide the best experience for yourself and your classmates, please come prepared with the following:

  • Verifying your access in LTSSMaryland before training.
  • A laptop or desktop computer, preferably the setup you will be working on regularly (mobile devices, such as smartphones will not suffice). 
  • Access to a webcam is required. Please note that we require cameras to be ON to facilitate a collaborative and fun environment. Please do not log on to your phones for training. 
  • Attendees will be expected to participate through the chat, feedback tools, and polls throughout the session. You will get more out of the session by interacting with the presenter(s) during the training.

Please note that attendance at this training session required to ensure that you have a good knowledge of the system's functionality to support effective service delivery.

DDA, therefore, urges you to come prepared to learn, practice, and ask questions. Thank you in advance for attending this training session and continuing to demonstrate your commitment to providing high-quality care for individuals receiving services and support through the LTSSMaryland system.

If you have any questions or concerns about the training session, please do not hesitate to contact Dr. Matthew Ogunbukola, Program Manager at

Federal Program Updates

DDA Waiver Renewals Webinar Reminder

The DDA will be conducting its Waiver Renewal Webinar on May 19, 2023 from noon to 1:30 p.m. Register below!


DDA Frequently Asked Questions Updates 

The DDA’s Frequently Asked Questions document has been updated with information related to recent webinars. To view, please click on the link below:

DDA Frequently Asked Questions - May 11, 2023​​

If you have questions or need any accommodations, please reach out to Danielle Coles at, DDA’s Federal Programs team member.

Program Updates

Happy Nurses Week! 

Our community is fortunate to have so many wonderful nurses that are dedicated to supporting people with developmental disabilities. The DDA wants to thank provider and regional nurses for the positive impact they make in this world. Nurses are essential and deserve our accolades 365 days per year! Thank you!

New Monitoring and Follow-Up Form Addition in LTSS

Coordinators of Community Service (CCS), have you seen the new “Add” button in the Monitoring and Follow-Up (MFU) Form section in LTSS? It was made by you, for you! This will help you complete additional MFU forms in the person’s LTSS profile. For example, there may also be times when you are conducting additional monitoring and follow up visits than what is minimally required. 

Remember, this wasn’t created to replace the automatically generated forms, rather to supplement. Your regional CCS Squad can then help troubleshoot any monitoring related questions. For questions, contact, Statewide Director of Coordination of Community Services. 

Public Partnerships LLC (PPL) Financial Management and Counseling Services Update

PPL's contract with MDH ends soon. If you currently use PPL as your FMCS agency, please remember to choose a new FMCS agency by May 23, 2023. Anyone in your team can note your choice using this choice form:


LISS Random Selection

The DDA Low Intensity Support Services (LISS) program is welcoming applications for funding from people and families from May 1, 2023-June 30, 2023. 


Please complete the application as the person who would receive the funds, not the person filling out the application. To learn more about LISS, check out our video below or visit our LISS webpage here.


Funding Reimbursement for DDA-Approved Employment Training

The DDA has renewed the “funding reimbursement for DDA-approved employment training” memo effective July 1, 2018 until otherwise shared by the DDA. Please click below for reimbursement requirements. If you have any questions, please reach out to Kasey Venn, DDA’s Statewide Coordinator of Employment and Meaningful Day Services at


Upcoming Events

5/15-5/16 Trauma Informed Care

5/15/23 Basic Assurances®(BA) Provider Training

5/16 HRST - Maryland Clinical Reviewer Training

5/16 Support Broker Initial Training

5/17 Basic Assurances®(BA) Provider Training

5/18 Maryland Department of Health DDA Rate Review Advisory Group

5/19 DDA Waiver Renewal Webinar

5/22 Self-Directed Services Updates Webinar

5/23 Enabling Technology & Inclusion: My Home, My Health, My Privacy


5/23 Basic Assurances®(BA) Provider Training

5/23 Support Broker Recertification

5/25 Maryland Community of Practice for Supporting Families Webinar Series

5/26 The Deputy Secretary's Webinar Series of Monthly Updates

Missed a previous DDA Connection? 

Click here to view the archive.

Click here to view upcoming events on our DDA Training Calendar.

DDA Vision

People with developmental disabilities will have full lives in the communities of their choice where they are included, participate and are active citizens.

DDA Mission

Create a flexible, person-centered, family-oriented system of support so people can have full lives.

DDA Headquarters

201 W. Preston Street, 4th Floor

Baltimore, MD 21201

Phone: (410)767-5600

Fax: (410)767-5850

Toll Free: 1(844)253-8694

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