A newsletter to accelerate productivity and improve quality
|
|
Hello colleague,
Welcome to our Awrel Newsletter, designed to accelerate productivity and improve quality in the dental industry. Here, we'll share valuable insights for dental professionals working in the newest era of digital communications and collaboration.
We're pleased to provide information about the power and value of technologies that enhance quality while supercharging workflow and productivity — making your patients, clients and customers more satisfied and your organization more profitable.
|
|
|
Sincerely,
Arnold Rosen, DDS
|
|
P.S. Three years ago, I started a project called
Awrel
to develop a HIPAA-compliant texting application. My goal was to make it quicker and easier for dentists and labs to share and store information in a secure environment. Today, we're pleased to offer our texting app as a free service. Learn more about powerful capabilities to overcome hassles and delays associated with email and portal-based communication.
|
|
CASE STUDY
Using an Angled Screw for Retained Implant Restoration and Leveraging a HIPAA-Compliant Texting Solution to Enhance Referral, Planning, Coordination and Documentation
This case study demonstrates the planning and execution of a retrievable single restoration in the esthetic zone. Instead of using a cement-retained crown to a custom abutment, we used angled screw access. The case highlights the steps associated with the procedure and its positive outcome. It also identifies benefits of using a HIPAA-compliant texting application to efficiently and securely communicate with the referring dentist, lab and patient.
|
|
INSIGHTS FOR DENTISTRY
Digital Communications – From Dental Professionals, for Dental Professionals
Productivity Plus:
How Can Secure Texting Help Increase Efficiency and Reduce Costs?
|
|
Secure messaging solutions provide a series of efficiency-increasing and cost-reducing benefits, according to an article titled
HIPAA Rules for Dentists.
These include:
- Dentists and dental office employees can receive secure messages on any desktop computer or mobile device – enabling them to access patient data “on-the-go”
- Images and documents can be attached to secure messages, which can then be shared among dentists if collaboration is required on the treatment of a patient
- Secure messages can be used in scenarios where a patient cannot attend a dental office and their condition can be diagnosed at home or in another medical setting
- Time-consuming phone tag and the need for follow-up calls is significantly reduced due to automatically-produced delivery notifications and read receipts
- When the secure messaging solution is integrated with an EHR, authorized personnel can load patient notes directly onto the system from a mobile device
With secure messaging, information is transmitted to the correct recipient, users save time and money, and the integrity of patient data is protected. Authors of the
HIPAA Journal article state that all of this happens "in compliance with the HIPAA rules for dentists" and add that "secure messaging solutions are not difficult to implement."
|
|
HIPAA Headache?
Making Sense of the HIPAA Security Rule for Texting
In the
same article, authors state that complying with the HIPAA Security Rule can present a headache for many dental offices. They recommend implementing a system of
secure messaging. "Unlike (personal) email, SMS or Skype, secure messaging is conducted within a private network only accessible by authorized users. Users can access patient data and communicate it with other authorized users only after they log in to secure messaging apps which require user authentication via a unique centrally-issued username and password. All patient data is encrypted at rest and in transit, so it is perfectly safe to send text messages, share images."
If you or your colleagues are texting outside of a secure messaging environment, beware. Attempts to save time in the short run can be costly in the long run. Consider reviewing this article titled
HIPAA Audits May Come for Dentists from the American Dental Association.
|
|
Perspective:
What Will Happen to Dental Labs?
|
|
In a
just-published article Dental Economics the chief editor of Dental Economics highlights consolidation and states that "the age of one or two technicians working in their basements is largely over." He describes how Blockbuster Video, Tower Records and Kmart have faced extinction in recent years and asks, "What happened, and will it happen to dental labs?" Thanks to Dr. Chris Salierno for sharing this valuable perspective.
Salierno believes we are in a "turbulent transition time" when "dental practices and labs would be wise to reevaluate their business models and revenue streams along the way." HIPAA-complaint texting and voice-guided implant ordering solutions offer new opportunities for dentists and labs to streamline workflow. Are you using the
newest communication and collaboration tools?
|
|
SOLUTIONS UPDATES
Labs and Suppliers: Enhancing Customer Experience with a Streamlined Voice-Enabled Product Ordering Platform
|
|
In November, the dental industry witnessed a game-changing advance in technology. Awrel unveiled its new Awrel Partners Portal™ Platform, which enables dental supply companies and labs to provide their customers with intelligent, voice-guided ordering of implants, supplies and equipment. With this powerful capability, companies can readily extend order processing capabilities beyond current paper-, web- and mobile-based forms to environments that deliver next-generation
conversational voice experiences.
Voice assistant devices like the Amazon Echo are rapidly emerging as valuable tools for improving productivity. Learn more about streamlining workflow and improving customer service by using voice-guided data entry and conversational-based transactions via web-based, mobile and voice assistant platforms. Read the full news release
|
|
Meet us in the Windy City! Here's your chance to see our productivity solutions and talk with our experts about the strategic and operational impact you can realize with voice-enabled ordering and HIPAA-compliant texting.
Schedule your meeting today.
Contact us at
info@awrel.com or call us at 855-52-AWREL (855-522-9735)
|
|
|
|
Inside Dentistry, January 4, 2017
Dental Tribune, December 6, 2017
Lab Management Today, November 14, 2017
Inside Dentistry, October 11, 2017
Lab Management Today, May 25, 2017
Dental Town, April 17, 2017
|
|
Please pass this newsletter along to colleagues.
Thank you for reading Dental Velocity from Awrel, February 2018
|
|
|
|
|
|
|