We are very pleased to welcome Dubai based teleconsultation provider Health at Hand as a new corporate member to our ISfTeH global telemedicine network.
Health at Hand (HAH) is a fully licensed, Dubai Health Authority (DHA) regulated telehealth app, providing patients with convenient and affordable access to highly qualified doctors within minutes via video consultation. HAH's cutting-edge technology platform, developed by the HAH team, ensures that patients access medical care with efficiency and speed without compromising on quality.
The Health at Hand story
As a parent of young children, HAH founder Charlie Barlow spent a lot of time in doctor's clinics, each time for common, minor, non-emergency conditions from coughs and sore throats to rashes. As he sat in the germ-filled waiting room, Charlie was struck by the inefficiencies involved with visiting the doctor, from booking an appointment by phone, struggling in traffic, finding a parking space through to the time wasted waiting: inefficiencies we don't accept in other areas of our lives. On-demand technology is now in the fabric of everything we do: you can order a taxi, choose a pizza, book a holiday through an app; why not see a doctor? Health at Hand thinks the same on-demand expectations apply to healthcare. So they developed their telehealth app and service to bring the highest standard of healthcare to everyone, wherever and whenever it is needed the most.
Policies and Procedures
Health at Hand has set up internal policies and procedures that are adapted from the American Telemedicine Association Urgent Care Practice Guidelines Work Group as well as the International Code of Practice for Telehealth Services, as well as a Patient's Charter of Rights & Responsibilities, with a focus on the quality, safety and effectiveness of telemedicine encounters (in accordance with and fulfilling the requirements of the Dubai Health Authority Telehealth Services Regulation).
