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May 3, 2024

Two-Minute Drill: Roll-Up Redux? Unfettered Doyles Seek Larger M&A Market Position

By Erik Cagle

The days of DANKA and IKON may be long gone, those heady times when billion-dollar deals captivated the office technology dealer space. There are far fewer players, and dwindling print demand forced a correction, a right-sizing of the market.


If someone were to tell Dan Doyle Jr. that the current M&A environment is “not his father’s industry,” a smile might cross his face, since Dan Sr. was an M&A player in the previous generation. The 1990s may be long gone, but the father-son tandem behind DEX Imaging of Tampa, Florida, has positioned itself to become the industry’s preeminent roll-up. The Doyles see a need in the office tech dealer universe, and following last week’s announced buyback from Staples—in concert with new private equity partner Gamut Capital—one thing is clear. The roll-up strategy is in place.

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This Month in ENX Magazine: May 2024 Issue

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A Vote for the Industry’s Future! Electing the 2024 Difference Makers of the Office Technology Space





Offix Difference Maker Ron Robey Discovers the Art of Responsibility Delegation

By Erik Cagle

Starting this week and running through the end of the calendar year, ENX Magazine will highlight participating Difference Makers with extended personality profiles in The Week in Imaging newsletter. You can read about all 67 honorees in our May issue.


Ron Robey sat in the lotus position on the floor of a customer’s office, with parts covering his lap. He was having difficulty catching his breath. This recently appointed service manager had just received his fifth call of the day from a tech requesting assistance. He hadn’t even worked his way through half of the machines that other techs had pinged him for help with, and it was just overwhelming.

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Gordon Flesch Company Achieves Platinum Status in Intermedia’s 2023 Champions Dealer Program

By Staff Reports

Gordon Flesch Company (GFC) is honored to receive Platinum Status in Intermedia’s Champions Dealer Program for 2023. This award is in recognition of outstanding performance throughout the past year.


In late 2022, GFC added Elevate Managed Voice Services to their service offerings. This addition has assisted customers in transitioning from traditional phone systems to a tailored, all-in-one communications solution that brings coworkers and customers together.

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Stargel Office Solutions Named to Houston Business Journal’s “Best Family-Owned Businesses of 2024” List

By Staff Reports

Stargel Office Solutions, an independent office technology dealer providing sales and service on multifunction printers, copiers and scanners combined with IT services, managed print services, software solutions and digital signage, has been named to the Houston Business Journal’s “Best Family-Owned Businesses of 2024” list.


The list of winners was announced in an April 24 edition of the Houston Business Journal, with Editor-in-Chief Sean McCrory writing, “Besides being financially successful, the companies were chosen by HBJ staff and nominated by members of the Houston business community as champions of community investment.”

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In the News

Profit Plunge Kyocera Corp. saw its FY2024 profits fall by 27%. More


AI Path Keypoint Intelligence's Riley McNulty will talk customer experience in an AI-inspired world at the Document Strategy Forum 2024. More


Konica Minolta Celebrates Customer FSEA Award Wins


Fiery at drupa 2024: Superpowering Digital Print Everywhere with Innovative DFEs and Workflow Solutions


SONDA Signs Agreement with Kodak Alaris to Expand its Portfolio of Solutions and Services


Designing a Bright Future: Canon Solutions America Celebrates the University of Louisville Students’ Talents, Centered on World Design Day


Formax Unveils New Cut-True 23S Electric Guillotine Cutter


Igniting a Spark: University of Miami Empowers Female Students with Immersive STEM Experiences; Canon U.S.A. Provided Camera Equipment and Training to Capture a Day-Long Expedition


Konica Minolta Introduces Enhanced User Interface for FileAssist: A Cloud-based File Storage and Collaboration Solution


PrintReleaf Expands Sustainable Printing Approach with New Print Tracker Integration


Canon Pushes the Boundaries of Innovation in Art Reproduction

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Industry Events Calendar

DocuWorld (DocuWare Partner Conference), May 16-17, Houston


BTA Capture the Magic, June 17-19, California

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Ricoh/American Cancer Society 9th annual Puttin' on the Pink, Sept 18, Dacula, GA


BTA Gateway to Success, Sept. 24-25, San Antonio


BTA Fall Colors Retreat, Oct. 3-4, Asheville, North Carolina


ECI Connect User Conference, Nov, 11-13, Grapevine, TX

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