TASC Annual Survey Results

Fiscal Year 21-22

Surveys were conducted amongst TASC clients, families, employees, and North LA County Regional Center CSCs/Supervisors. Each group of survey respondents were given a timeframe of three weeks to complete the survey. All responses were anonymous. New this year were questions to collect demographic information of clients and staff as well as assessing the satisfaction of the technology offered to enhance service delivery.

The top suggestions from last year’s (2020-2021) employee survey were improvements to internal and external communication and employee compensation and benefits packages. In response to these needs, TASC has adopted Microsoft TEAMS as a communication platform which will enable a streamlined process to communicate within TASC while also recognizing the need for a healthy work-life balance. The Microsoft TEAMS application allows employees to turn off notifications outside of work hours while easily accessing up to date information during working hours. In response to employee compensation and benefits packages, hourly rates for Independent Living Services/Supported Living Services direct support staff have been increased and all day program staff are now offered paid holidays. In addition, TASC continues their legislative advocacy in order to provide competitive wages.

This year's survey results identified the need for new technologies including computers/laptops. In response to this need the computer lab has been refurbished with 8 new laptops and a total of 70 tablets are assigned to clients being served in the community and in their homes.

The top 3 Strengths of TASC this year were identified as staff development and training (previously identified as an area for improvement), time management, and organizational focus. The top suggestions to improve upon for this year is to continue to increase communication both internally and externally and increase in person services for clients. To read the full summary, click here.

Reminder:

Photo Submissions Due September 23

The photo contest is well under way and the pictures are looking fantastic! There is still plenty of time to submit entries before the September 23 deadline. TASC clients that are a part of Daystar, Community Integration Training (CIT), Employment, and In-Home Services are invited to submit their original photos in any/all of the following categories (one entry per category): Nature, Animals, Still Life, Hobbies, Favorite Places, and Seasons. The winning photos will be included in a TASC calendar for 2023. 



To enter, fill out this form by Friday, September 23: Photo Submission Link. There will be 2 winners per category, 12 winners total, decided by a committee of peers that are not entering the contest. For any questions, send an email here.

Wednesday, September 14

Event: Disability Job & Resource Fair

Managed Career Solutions is hosting a job and resource fair for individuals with disabilities at Hollywood WorkSource Center. More information here.

Week of September 11-18

Event: DSP Recognition Week

This is a great opportunity to highlight the dedicated, innovative direct support workforce that is the heart and soul of supports for people with disabilities. Watch out for photos of TASC's DSP Week activities!

Tuesday, September 20

Event: NLACRC Self-Advocacy Group Meeting

A social support group run by and for adults with intellectual disabilities. The group meets on the third Tuesday of each month. The group learns about upcoming events and has presentations on important topics of interest. Click here for more information.

Program Closures: In observance of Labor Day on

Monday, September 5, TASC offices and Day Programs will be closed.

Hispanic Heritage Month

We celebrate Hispanic Heritage Month (September 15 to October 15) to recognize the achievements and contributions of Hispanic American champions who have inspired others to achieve success. This year's theme, Unidos: Inclusivity for a Stronger Nation, encourages us to ensure that all voices are represented and welcomed to help build stronger communities and a stronger country. 

Ms. Ily Soares, who submitted the winning theme, further explains "Hispanics in the United States are a diverse group who bring a rich combination of language, culture, educational backgrounds, and experience to the great American experiment. This diverse background brings with it a wealth of ideas and perspectives. One uniting factor within our Hispanic community is our desire to be included and represented in all aspects of American society. As has been proven, when different voices are sitting at the metaphorical table and included in key decisions, the entire community benefits from greater solutions that address concerns from all people. We call on citizens of this nation from all walks of life to look around and welcome new voices to the table."