TICO is Ontario's travel regulator. We oversee travel agencies, booking websites and tour operators in Ontario. We inform consumers about the consumer protection available when booking travel.

CTV News: Why it's important to verify that you are booking with a registered travel agency or website

CTV's Pat Foran shares a cautionary tale about a family who thought they were getting a travel deal purchasing from a "ticket broker." 

Click here to view the news clip.

What happens when a travel company goes out of business?

In Ontario, there is a Travel Industry Compensation Fund, which exists to help consumers who are impacted by the failure of an Ontario travel agency or website, Ontario tour operator or any airline or cruise line.

Here's what you need to know.