Contacting Us
If you ever have questions, our office hours are Monday through Friday, 7:30am to 4:30pm PST. Our emails and phone numbers are located on the Contact Us page of our website.
If we are not available when you email/call, please leave a message and we will get back to you as soon as we are back at our desks. We receive hundreds of emails and calls. Your patience is greatly appreciated.
Shop Postings
We post new shops on the board around the 15th of every month. Keep in mind some are posted throughout the month, depending on when the client wants them specifically posted. We do suggest to check the site often so you don't miss out on any opportunities.
Email Notifications
When we send bulk emails, we sometimes will send them to the entire state to reach people who are possibly traveling.
We minimize what we put in our emails and direct you to our website{s} for full information, for two main reasons:
1} A lot of the information is confidential, unless you are officially assigned.
2} We minimize information so we are not marked as "spam".
iSecretShop Profile Settings:
If you want to receive ISS emails notifying you of our available shops, make sure "Email Notifications of Available Shops" is enabled/turned on.
If you are interested in getting ISS mobile notifications while passing by a shop in the area, you would have to have the iSecretShop app downloaded on your smart phone, with the location and notifications enabled/turned on.
Verifying Assigned Shop Business Hours
Unless otherwise noted, always make sure to call the location you are assigned, on the date of your shop, to verify they are in fact open before proceeding. If you have any issues verifying their hours, please contact our Scheduling Department so they can help you in determining how to proceed.
