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Featured Article
Sharp Hires New President...
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Join our LinkedIn Group 
...This Group Currently Has 1,979 Members...
We've created a new LinkedIn group called Copiers, Printers & MFPs. Please feel free to join. We welcome any relevant conversations and will do our best to moderate and keep spam, recruiters and ads from watering things down.
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Opportunity for Sponsors -This newsletter reaches over 80,000 industry people each month. We are looking to add select sponsors that would like to reach manufacturers, independent dealers/resellers and sales people with our targeted newsletter. Email us for details
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Sincerely,
Andy Slawetsky President Industry Analysts, Inc
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Thank you very much for reading our newsletter. We hope you find it helpful and full of valuable information. Please feel free to contact us with industry questions.
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Greetings!
Thanks for reading our newsletter. We hope you find it informative and interesting. Please feel free to contact us directly with any comments, ideas or if you'd like to contribute to our column.
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Sales Representative Performance & Compensation Study
This report is the result of over 300 individual interviews with copier dealer owners and principles and contains data from 2008, 2009 & 2010.
Report look contains information from dealer brands including Canon, Konica Minolta, Kyocera Mita, Ricoh Family, Sharp and Toshiba. Categories covered by brand:
1. Average number of sales reps per dealership
2. Monthly MFP unit placements per sales rep; color and monochroe
3. Monthly color unit placements by sped category
4. Monthly monochrome unit placements by sped category
5. Sales representative compensation
6. Sales representative commissions
7. Average Tenure
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Your one stop for MFP/printer specs, comparisons, productivity, solutions and more
Before you lock in for another year of BLI or BERTL, try our new service for free.
Special pricing for members of BTA, CDA, SDG, Global Imaging and Xerox Agents
Starting at $185 per year per rep
Click here for our limited trial
We will contact you with an offer for a full trial
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IA Dashboard Video and Free Demo Ready!
Special discounts for BTA, SDG, CDA dealers!
Now you can make sure your rep has everything they need when in front of a customer.
Organize your rep's pitchbook by Vertical Market
Help them know what solutions are available
Help them easily know what the solutions do
Show your brand's reliability advantages
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 Black & White MFP Customer Survey
We contacted 350 SMB & Enterprise customers and asked them about their black and white multifunctional printers. This 8-page report is published in our publication, The Office Products Analyst.Report Highlights - Best Overall: Canon
- Most Affordable: Toshiba
- Most Reliable: Canon
- Best Overall Functionality: Ricoh Family
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Dealer Service Manager Black & White MFP Survey
We contacted 139 traditional copier/dealer service managers encompassing 30,000+ MFPs. Service managers rated their primary brand on a wide variety of topics. This 8-page report is published in our publication, The Office Products Analyst.Report Highlights - Best Overall: Kyocera Mita/Copystar
- Service Support: Kyocera Mita/Copystar
- Most Reliable: Kyocera Mita/Copystar
- Parts Availability: Ricoh Family
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 Color MFP Customer Survey
We contacted 352 SMB & Enterprise customers and asked them about their color multifunctional printers. This 9-page report is published in our publication, The Office Products Analyst. Report Highlights
- Best Overall: Xerox
- Most Affordable: Konica Minolta
- Most Reliable: Canon
- Best Image Quality: Konica Minolta
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 Dealer A3 Service Margins Report
We contacted over 100 copier dealers and asked them about service margins for A3 hardware. This 13 page report contains hardware margins for color and black & white copiers, comparing 2008, 2009 and 2010 figures. Brands Included - Canon
- Konica Minolta
- Kyocera Mita
- Ricoh Family
- Sharp
- Toshiba
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 Dealer A3 Hardware Margins Report
We contacted over 100 copier dealers and asked them about hardware margins for A3 copiers. This 9 page report contains hardware margins comparing 2008, 2009 and 2010 figures. Brands Included - Canon
- Konica Minolta
- Kyocera Mita
- Ricoh Family
- Sharp
- Toshiba
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 Dealer A3 Supplies Margins Report
We contacted over 100 copier dealers and asked them about supplies margins for A3 color and black & white copiers. This 12 page report contains supply margins comparing 2008, 2009 and 2010 figures as well as projections for 2011 and 2012 by brand. Brands Included - Canon
- Konica Minolta
- Kyocera Mita
- Ricoh Family
- Sharp
- Toshiba
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Copier Dealer Channel Study
The 475 page report contains critical information broken down by brand, by dealer size and more. Topics include hardware, service, supply margins, dealers using OEM and non-OEM parts/supplies, sales rep productivity and compensation levels, placements by speed category and much more.
Click this link to learn more about this report and to access the Table of Contents.
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Competitive Sales Training for Your Reps

Competitive Sales Training for Reps
Online modules for your entire dealership. You choose the brand, we show you how to beat them based on product strengths and weaknesses.
Online or In Your Demo Room
- Compare MFP Reliability
- Analyze & Compare Touch Screens
- Overcome Competitive Weaknesses
- How to Explain Your Technological Advantages
- A3 VS A4 - What to Tell Your Customers
Click here for more detailed information on both of these programs
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We Need Partners in Other Markets
 If you are outside the US and have good relationships with local copier/printer dealers, resellers and concessionaires, we have a great opportunity for you. IA, Inc. is looking for companies to resell our products in other markets, especially Latin America, Africa, and Asia.
Contact us for more information
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