October 2023 E-Newsletter

211 Alameda County One-Page Impact Report



We are excited to share a preview of our upcoming annual report. As a nonprofit organization, we understand the importance of transparency and accountability to our donors and stakeholders. Our annual report provides a comprehensive overview of our impact over the past year, including our achievements, growth, and financial information.

This year, we have condensed some of our key accomplishments into a one-page impact report. We hope this sneak peek will give you a glimpse into the positive change we have been able to create, thanks to the support of our community. Stay tuned for the full report, which will be released in the coming weeks. Thank you for your ongoing support!

Celebrating Hispanic/Latine Heritage Month

Each year, Americans observe National Hispanic Heritage Month from September 15th to October 15th by celebrating the histories, cultures, and contributions of American citizens whose ancestors came from Spain, Mexico, the Caribbean, and Central and South America.

The day of September 15th is significant because it is the anniversary of the independence of Latin American countries Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua. In addition, Mexico and Chile celebrate their independence days on September 16th and September 18th, respectively.

This year, we were thrilled to be invited to the Alameda Free Library's Latine Heritage Month celebration and resource fair to hand out information to community members. You can see a highlight of the day below and learn more about how Alameda County's Board of Supervisors honored this month here.

ShakeOut Day

International ShakeOut Day is a day of individual and community events featuring the largest earthquake drill ever, organized to inspire others to prepare for big earthquakes and prevent disasters from becoming catastrophes.

What we do to prepare now, before the next big earthquake, will determine how well we can survive and recover. ShakeOut will occur in houses, workplaces, schools, and public spaces on October 19th at 10:19 a.m. Register at ShakeOut.org/register to involve your family or organization. You will receive information on how to prepare for earthquakes and what actions to take during and after the shaking, as well as other ShakeOut news and updates.

You can also hold your drill on any other day of the year. Led by our own Disaster Preparedness Coordinator, Lars Eric Holm, Eden I&R/211 Alameda County staff will be participating throughout the day tomorrow and next week. To have Lars Eric come to your organization to give a presentation on disaster preparedness, contact him at 510-727-9516 or leholm@edenir.org.

Meet Our New Senior Accountant

Wanda Lassiter is the new Senior Accountant at Eden I&R, bringing over 34 years of fiduciary experience in the nonprofit sector. In this role, she is responsible for contract and grant invoicing, monthly reconciliations, producing clean financial statements, and oversight of accounts payable and payroll functions along with and through the supervision of the organization’s Bookkeeper.

Throughout her career within the non-profit industry, Wanda has grown to be deeply passionate about the mission of the organizations she serves and continues to feel the need to provide as many opportunities as possible to the communities served. Wanda earned her MBA with a concentration in Management from Strayer University and a BS in Accounting from North Carolina A&T State University in Greensboro, NC.

Job & Volunteer Openings

Volunteers: As an Eden I&R / 2-1-1 Alameda County volunteer, you can help connect people to valuable resources in the community. Get involved.

Board Service: If you are interested in board service, please contact Eden I&R’s Executive Director, Alison DeJung, at adejung@edenir.org. You can learn more about the role here.

A caller from Oakland called 211 urgently, seeking mental health resources. The caller replied yes when staff asked if they were having suicidal thoughts. The 211 staff member immediately connected the caller to the Crisis Support Services of Alameda County's 24-hour crisis line.



Read more 211 call examples.

211 By the Numbers - September 2023

211 Alameda County:

5,367 conversations handled

11,902 referrals provided

Additional September & Year-To-Date 211 stats

Demographics:

73% female

28% single mothers with minor children

52% living with disabilities

Average Call Length:

6:32 minutes

Average Wait Time:

2:50 minutes

Services Database:

81 agency record updates

227 program record updates

Housing Database:

327 units added

1,828 records updated

Website page views:

43,599

Website Sessions/visitors:

13,609

AHIP (AIDS Housing Information Project)

AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

Last month, AHIP provided 452 housing referrals and 14 referrals to services, and completed 1 permanent housing placement.

"My experience was excellent. I appreciate the effort and support that your team is providing to the community."

Partner Spotlight - Domestic Violence Awareness Month



First observed in October 1981 as a national “Day of Unity,” Domestic Violence Awareness Month is held each October to unite advocates nationwide in their efforts to end domestic violence. Communities and advocacy organizations across the country connect with the public and one another throughout the month to raise awareness about the signs of abuse and ways to stop it, uplift survivor stories, and provide additional resources to leaders and policymakers.

Below are just a few of our partners who support survivors of domestic violence and human trafficking:

For more Domestic Violence resources, visit 211alamedacounty.org

www.edenir.org