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Databranch Monthly Tech Talk
IT Solutions for the Workplace
September | 2020
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Security Alert: Microsoft Update CVE-2020-1472 Available to Address Critical Security Vulnerability in Windows Domain Controllers - CVSS Score 10.0

If your organization has internal DNS servers and has not applied the August Microsoft Security Update to address this critical security vulnerability which has been given the highest CVSS score (10.0) by Microsoft, we highly recommend it is applied as soon as possible.

All of our managed clients will be receiving this critical update to their affected servers automatically via our Automate system. We highly recommend anyone who does not have this automatic patching service, apply this security update manually as soon as possible.

If you would like to setup a discussion with a Databranch Team Member to review our Foundation Security platform and ensure your organization is covered for future critical update releases, please reach out to Amanda at 716-373-4467 x 15 or alasky@databranch.com

Check out this video to see how this vulnerability can be exploited: https://www.youtube.com/watch?v=4d_f_kjdWhQ&app=desktop

Why IT Professionals Are Terrified of Ransomware

If you want to scare someone who works in IT, start talking to them about ransomware. 
 
There are few things as scary for IT professionals as the prospect of their systems locking up with hackers demanding money to return things back to normal.
 
When discussing it, you may notice them breaking into a sweat and starting to fidget as they contemplate one of the most terrifying cybersecurity threats computers face.

How does ransomware spread?

There are several ways that ransomware can get into computers.
 
Email is one of the most common ways in. Hackers will send bad files that can trigger a ransomware infection when opened and quickly spread across your network.
 
Another favorite way to spread ransomware is to send bad URL links that download ransomware when they’re clicked. This ‘drive-by downloading’ can happen without anybody noticing that anything has happened until it’s too late. 
 
These bad files and links are not always easy to spot. Cybercriminals are getting increasingly sophisticated in the ways they try to persuade people to do what they want them to do.
 
A growing trend is for cybercriminals to pose as trusted people, like a client, a colleague, or a friend. And ask you to do something urgently before you have the time to think things through.

This isn’t a modern crime. Ransomware has been around for years

Ransomware dates back to the late 1980s when payment was often sent by check through the mail!
 
Now, modern hackers normally demand payment in cryptocurrencies that make them much more difficult to track.

Two infamous ransomware attacks

WannaCry

The WannaCry ransomware attack took over the news when it spread widely in 2017.
 
More than 200,000 computers in over 100 countries were left useless. The ransomware exposed weaknesses in critical IT systems, like those in hospitals and factories.
 
One of the worst-hit victims was the National Health Service (NHS) in the UK. Operating theater equipment, MRI scanners, and other computers essential for hospitals were left useless and patients suffered.

NotPetya

NotPetya is less well-known than WannaCry but the financial costs are estimated to have been far higher
 
Mainly spread among businesses due to the early infection of a major financial software vendor, the cost of this ransomware is estimated to have been around $10 billion.

This attack impacted computers around the world. But around 80% of the cases are estimated to have been in Ukraine.

DON’T LIVE IN FEAR
 
If you want to keep ransomware off your computers, getting the right IT Partner is a smart move to make. We can help you to significantly reduce the risks your organization is facing.
 
Working with Databranch will offer your business the level of protection you need to do your work without the fear of ransomware putting a stop to your business.
      
Ways To Boost Staff Morale While WFH

Keeping your team happy when they’re all working from home requires some planning.
Managers and business owners traditionally develop their leadership skills while working with people who are in the same building. 
 
Now there’s less casual conversation and pretty much all interactions are virtual, bosses need to come up with fresh ways to keep up the morale of their staff. 
 
Here are a few things to keep in mind:

Keep the dialogue flowing

When working remotely, some people get worried about bothering colleagues and wasting their time. With so many added pressures outside of work, more and more people are thinking twice before setting up calls unless there is a good reason for them to do so. 
 
This is a huge contrast to many office environments which hum with the constant buzz of people talking.
 
It’ll pay off to foster an online environment where conversations between your team can flow as naturally as possible.

Make time for social calls, not just work ones

People are in a whole variety of different situations when working from home.
 
While some are kept busy at their large home with kids and an active social life, others may be stuck in a house share or small apartment; and previously relied on working in an office for most of their social interactions.
 
Make time to arrange team calls that everybody can attend and take part in.
 
You could arrange a weekly quiz, virtual drinks after work, or even a staff book club. If you use your imagination you’ll come up with many ways to keep your team interacting with each other as they work remotely.
 
Encourage people to start setting up groups for different topics they’re interested in. Maybe add a section on the staff intranet page to encourage people to make these groups available to anyone who is interested in joining the conversation.

Keep an eye out for each other

If you notice somebody who reports to you has a significant change in behavior, reach out to them to check they’re ok. Don’t just ignore it.
 
If something’s wrong, there may be something you can do. It may be a case of pointing them in the right direction for specialist help with whatever issue they’re facing.
 
More than ever, people experiencing difficulties when working from home don’t know where to turn for help. It’s not as simple as knocking on their manager’s door or popping into HR for advice.
 
Maintaining a flexible and compassionate approach to work is important during this pandemic as your team adjust to new lifestyles and new ways of working.

Offer learning opportunities

A great way to boost morale is to offer your staff opportunities to learn new skills.
 
As well as giving them new enthusiasm for their work and fancy new certificates, offering your staff training courses will also give your business a more qualified team.
 
It’s an investment worth making.

Encourage breaks

When working from home, it can be easy to forget when the work is meant to stop.
 
Without the physical commute between the office and the home, turning off from work can be tricky if you have a lot going on.
 
Don’t let your staff burn out. It’s not good for business and can be avoided by sharing this stance from the top and encouraging a work/life balance.
Technology Trivia

Spam email has been bothering us all since
before the World Wide Web was invented.

The first ever recorded junk/spam email was sent by a marketer called Gary Thuerk. He sent our 400 emails to users of ARPANET (an early version of the internet) in 1978 trying to sell something.
 
The first person to email us at info@databranch.com and tell us what Gary was trying to sell gets a $25 Amazon Gift Card 🤓



WE LOVE REFERRALS



The greatest gift anyone can give us is a referral to your friends. Referrals help us keep costs down so we can pass the savings to our clients.

If your friend ends up becoming a client - we’ll gift them their free first month of service (for being a friend of yours) AND we’ll gift you a $100 Amazon Gift Voucher.

Simply introduce me via email (dprince@databranch.com) and I’ll take it from there. I personally promise we’ll look after your friend’s business with a high level of care and attention (just like we do with all our clients).
Meet The Team: Karyn Fox

Karyn has been with Databranch for nine years and is one of the first people you'll work with when you partner with Databranch for your IT.

As our service coordinator, she connects clients with our engineers and makes sure any challenges are resolved as quickly as possible. Clients love her positivity and we are all grateful to have her on our team!


NEED A LAUGH?

The computer programmer got stuck in the shower because the instructions on his shampoo bottle told him to lather… rinse… repeat.

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