All Borrowers Know They Must Pay Their Insurance, Right???
All borrowers know they must make scheduled loan payments when they take out a loan, right? Well hopefully they do!
Do all borrowers know they are supposed to make scheduled insurance (auto, home, flood) payments when they take out a loan?
A person needs to hear something 3 times before they recognize the information and hear something 8 times before they believe it.
How many touch points are your borrowers receiving to remind them they must carry insurance covering their loan?
BEST PRACTICE: Get your entire team (lending, marketing, tellers, management, accounting, call center, etc.) involved in reminding your borrowers to provide proof of insurance throughout the life of their loan!
Taylor MacCurdy
CEO
tmaccurdy@isicpi.com
704-957-5024
We would be privileged to discuss further, contact us at management@isicpi.com.
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