There's been an uptick in suspicious activity recently, so please be aware of the following.

  • You WILL NOT receive any calls from the number listed on the back of your debit or credit card.

  • Calls claiming to be from Affinity's "Fraud Department" ARE NOT legitimate.

  • We WILL NEVER ask you to send money to an outside source.

If you receive a call from Affinity that seems unusual, it's best to end the call & contact our office directly at 515-288-7225 to verify authenticity.

Be cautious of anyone asking you to send money - especially via wire transfer, Bitcoin, Apple Pay or gift cards. ONCE YOU SEND MONEY VIA ONE THESE CHANNELS, THERE IS NO WAY TO GET IT BACK.

When in doubt - play it safe, hang up and call us directly.

Affinity Credit Union |
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