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If you have an issue or did not have a good experience, please contact us directly. We want to make it right.
Nick joins us as a Business Development Officer at our Main Terrace location. Nick has nearly 10 years experience in a variety of Sales and Financial Services including being a Finance Manager, General Manager, and a Licensed Loan Originator. His heart lies in the passion of helping people reach their life goals. Nick has an Associates degree from Grand Rapids Community College and is currently finishing his Bachelor’s in Integrative Studies with a minor in Psychology at Grand Valley State University.
Please join us in welcoming Nick!
Monica
Monica joins us as an Adjustor and Contact Center Representative at our Main Terrace location. Monica has over 15 years in general office duties including accounts payable/accounts receivable, collections and auditing. She has worked in the financial, service and retail industries.
Please join us in welcoming Monica!
Liam
Liam joins us as a Part-time teller at the Terrace location. Liam graduated from Grand Haven High School and is new to the Muskegon area. Liam is friendly and always willing to help.
Please join us in welcoming Liam!
Cyd
Cyd has accepted the new position of Executive Administrative Assistant at our Terrace Street office. Cyd was previously our Senior Loan Clerk. She is looking forward to continuing her growth with Route 31, learning all the industry has to offer, and pursuing credit union advocacy.
Please join us in congratulating Cyd!
Caleb
Caleb has accepted the position of Senior Loan Clerk at our Terrace Street office. Caleb was previously our Part-Time Loan Clerk. He graduated from Spring Lake High School and has a BA in Russian Studies from the University of Michigan, as well as 10 years' experience in customer service.
Please join us in congratulating Caleb!
Important Changes to
Save to Win Program
Effective April 1st the Save to Win program made some new changes. These changes include:
Limit on number of entries increased from 10/mth to 100/mth (each $25 deposit still earns 1 entry in the drawing, so deposits of $2500 will earn 100 entries in the drawing).
$25 early withdrawal fee is no longer required (normal CD early withdrawal penalties still apply)
The statewide drawing will continue to have monthly and quarterly prizes.
The Credit Union drawing will change from a $25 monthly drawing to a $100 quarterly drawing.