ONE TEAM. ONE PURPOSE.

by Dave Rauch

Move-in day is upon us! Starting Monday, June 3rd, all three of our OC offices will officially be combined and operating out of our new office at 4 Faraday in the Irvine Spectrum Business Park. We're thrilled about this transition and can't wait to unite our teams into one dynamic workplace. This move marks a significant step in our journey, and we're looking forward to the enhanced collaboration, camaraderie and fun it will bring. Click here for a map and more details on our new location.

$1,000 Waiting for YOU

by Cecilia Gonzalez

Referring your friends to work at ProTec is one of the easiest ways to make some cold hard cash! If they get hired, both you and your referral will receive a reward. Click here and take a look at the flyer for more details on how to earn!

Mark Your Calendars!

by Caleb Henry

Skechers does a quarterly friends and family day where our 30% company discount gets extended out to our friends and family. Take advantage of it while it lasts, it's only for a few days, running from June 6-12. Click here to check out the flyer for more info. If you have any questions about this program, please feel free to reach out to me at CHenry@protec.com.

Uncovering ProTec's Identity: Core Values Quiz

by Aspiring Andy

We've covered all 3 of our Core Values, now it's time to see if you've grasped them:

We Are All Sales

by Caleb Henry

The success of a company hinges on the buy-in and ownership of ALL its employees. That is why EVERY employee, regardless of their role, plays a crucial part in driving our growth and success. In the end we are all salespeople – representing ProTec in some capacity that could impact how our clients view us, feel about us, buy from us, and most importantly talk about us.

Why is this approach so vital? When every individual takes ownership of their role and recognizes their potential to impact the larger collective team, we create a culture of accountability and ownership. Our administrative staff, technicians, managers, HR, business development, etc. —all contribute to the customer experience. A positive interaction with any team member can lead to new business opportunities, stronger client relationships, and ultimately, a more successful company for all of us!

Imagine a scenario where a client interacts with one of our great plumbers. Beyond solving the immediate issue, our plumber’s professionalism, friendliness, and willingness to go the extra mile reflect our values. This positive experience not only satisfies our client but also builds trust and loyalty, encouraging them to recommend our services to others. When our administrative staff handles client questions quickly and positively, it reinforces our commitment to excellent service. When our construction team delivers high-quality work, it solidifies our reputation for reliability. So on and so forth. Each action, no matter how small, contributes to a larger narrative of the ProTec brand and showcases how non-sales roles can directly influence our growth and reputation.

In the end, we are all selling ProTec’s brand daily. The better we all do it – the more success we will ALL have!

Survey Results are in!

by Caleb Henry

In April we sent out one question to our clients and asked them "One a scale from 1-10, how would you rate our reliability in getting the job done?". As you can see, the results came back with an average at 8.2 among all regions. There's always room for improvement, but this is a good sense of where we stand.

With only 4 weeks left in the quarter, we still need about 120 submissions to hit our goal. Please remember to keep submitting any feedback you hear. Use the button below or the Client Feedback App on you phones!

May's Best of ProTec

by Dave Rauch

We are thrilled to announce Joe Fleischman (160) as our Best of ProTec for May. Joe tackled a project with exceptional quality work, saving the client thousands of dollars. The client was delighted to have Joe on their team and appreciated his dedication. Thank you, Joe, for being ALL IN. Well done!

Safety Meeting Trivia

by Liz Teposte

And we're back with out latest and greatest safety meeting trivia!! This month we ventured to dept. 360 to test their knowledge and 3 winners emerged! Congratulations to Abraham Nunez, Stacy Morrison and Greg Falk. Click here to see our lucky winners!

Dave's Success Tips: The Essence of Business

by Dave Rauch

Tip #37: Business is the highest evolution of consciousness and morality. The essences of business are: honesty, effort, responsibility, integration, creativity, objectivity, long-range planning, intensity, effectiveness, discipline, thought and control. Business is life on all levels at all times.