ProSoft Profile

Say hello to our ProSoft I.T. team!! Led by our Director of I.T., Bryson Anderson, ProSoft has continued to show our commitment to our customers by adding to and evolving our I.T. and Hardware services. We specialize in providing comprehensive IT solutions tailored to meet the unique needs of your business. With a focus on innovation and customer satisfaction, we strive to be your trusted partner in all things I.T.

Pictured above, from left to right, is Justin Prado, Bryson Anderson, Ammon Phillips and Owen Meridith. You’ll get a chance to meet each one of them as they visit your office and/or at the upcoming PowerLaunch on May 22nd.

As experts in your industry and software, as an Autodesk and Bluebeam partner, and computer hardware provider, ProSoft I.T. can provide unparalleled service as an IT Managed Service Provider (MSP). We are truly your one stop shop for your hardware, software, training, and IT needs. We bring an in-depth industry knowledge of the IT infrastructure and best practices to keep AEC firms IT reliable, secure, and up to date. As a one stop shop, any issues you have, whether it be software, hardware, network etc., we are the one source that takes care of it all.

As a ProSoft IT MSP customer, you also receive a discount on any hardware you purchase, 10% on any ProSoft Desktop workstation, and 5% on anything else. (Laptops, Server, Network equipment, etc.).

At ProSoft, our goal is to take as much of the I.T. load off your internal staff’s plate as possible, reduce user downtime and increase productivity. This not only replaces tasks your current IT is doing, but also takes many overhead hours away from your CAD users ensuring their productivity, and billable percentages, are higher than ever.

Below are some of the fundamental ways we can significantly reduce IT load from your internal staff and users:

Automated Autodesk Updates: Autodesk applications do not natively have an automatic update capability. Through our RMM software we automatically check for and install new updates for your Autodesk Products. This means users do not have to manually find, install and wait for each update to finish, saving them valuable time. The time savings on this is typically 1 hour per user per month. Many of these updates are crucial to licensing and workflow, and automating this will save valuable CAD user time.

Roll out and automatic installs of new Autodesk Software: When a new version is released, we can automatically install that to every user that needs it. We will also automatically setup and configure templates, support files, profiles etc. so the user can jump right into the software without spending hours installing and configuring their software.

Asset age and health tracking: To maintain maximum uptime, we track the age and health of all computers, laptops, servers, networking devices etc. to identify equipment that is past its service life, or having issues and address the issue before it creates downtime.

Managed AntiVirus: Through our managed AV platform, we are immediately alerted of any Virus, malware, spyware etc. activity so we can address it immediately before it becomes an issue.

Monthly IT meetings: We meet with you monthly to discuss the health and sate of your IT, any current IT issues or concerns, and formulate and plan strategic IT goals. 

Proactive IT Management: We'll actively monitor your systems, network, and infrastructure to detect and address issues before they become major problems, ensuring seamless day-to-day operations.

Cybersecurity: Protecting your business from the growing threats of cyberattacks is a top priority. We implement robust security measures, conduct regular security audits, and provide employee training to keep your data and assets safe.

Scalability: We understand that your business may grow and evolve. Our IT solutions are scalable, ensuring that your technology can adapt to your changing needs.

Cost Efficiency: We optimize your IT budget by reducing downtime, enhancing productivity, and providing cost-effective solutions.

Strategic IT Planning: Our team will work closely with you to align your IT strategy with your business objectives, ensuring that your technology investments drive your success.

Data Backup and Recovery: Data is a critical asset for any organization. We provide robust data backup and disaster recovery solutions to always keep your data safe and accessible.

AEC Application Support: As experts in your industry, we can help with product issues, adoption, support, and training. As well as best practices in CAD/BIM Management.

AUGIWorld

Magazine

Collaborate, Contribute & Create

The monthly AUGIWORLD magazine from AUGI offers tips & tricks, tutorials, and other technical information via a collection of feature articles and columns.

In the latest issue, AUGI focuses on "Collaboration" in many different software options including AutoCAD, Civil 3D, Revit and much more!

Want to author an article?

Email Shawn @ sherring@prosoftnet.com

Webinar: Powering Success: The Digital Evolution of Lighthouse Electric

Are you ready to discover the secrets behind building a smaller, family-owned business into an emerging player operating on the national stage?



Join this webinar as Matt Dole, Construction Design Manager at Lighthouse Electric, recounts how his company underwent a transition from a $100MM per year local contractor, to a $300MM per year player emerging on the national level and how Bluebeam Revu contributed to a company-wide improvement in operational efficiency. 

Tuesday April 30th @ 2pm ET

"Switching to ProSoft for our IT needs has been a game-changer for our business. Unlike our previous IT company, which required constant oversight, ProSoft stands out with their exceptional responsiveness. They’re not just quick to react; they’re proactive, identifying potential IT issues well before they can impact our operations.

What truly sets ProSoft apart is their team. Each member is not only courteous and professional but also incredibly approachable and easy to communicate with. They don’t just wait for problems to arise; they prefer to visit us in person, fostering a relationship that goes beyond the screen. This personal touch has made a significant difference in how we handle our IT concerns.  Their expertise is evident in every interaction. Whether it’s software or hardware, ProSoft’s staff demonstrates a depth of knowledge that instills confidence. We can rest easy knowing that our IT infrastructure is in capable hands.

In summary, ProSoft isn’t just an IT company; they’re a valuable partner in our continued success. Their proactive approach, combined with their technical acumen and exceptional customer service, makes them a standout provider in the IT industry. We couldn’t be happier with our decision to work with them."

Austin Clark

Chief Financial Officer

Provo, UT 84606