Read about our new testing services, check out our PowerAssist video, and save the date for our upcoming free webinar on AI-powered analytics with Grid4C. 

Did you know that Util-Assist maintains a centre of excellence devoted to testing utility systems on behalf of our clients? If you are deploying an upgrade, patch, hotfix or an entirely new system, Util-Assist can help. With pre-generated sample data, a standard library of test scripts, and testers with a deep understanding of meter-to-cash, our centre of excellence is a one-stop shop for all your QA needs. Contact Util-Assist to accelerate your deployment without risking reliability.

When the lights go out, your customers want answers, and they want them now. But they want to communicate with you in different ways. Our new video explains how PowerAssist's outage management contact centre solution meets the needs of all your customers with multiple channels for convenience and speed. Learn more.

Join Util-Assist's webinar with the Canadian Electricity Association (CEA) to learn how some of the best performing utilities are leveraging AI-powered insights from smart meters to lower costs, reduce risk and define the next frontier of customer experience. Discover the full scope of what’s possible, including appliance-level usage, predictions, and fault identification for enhanced customer engagement, proactive alerts for lower bills, insights into the impacts of EV adoption, and more.

You’ll hear from Grid4C on practical applications for innovations in data science and AI and from Constellation on how it has applied these cutting-edge insights to transform customer experience, extend service offerings, and grow revenues. Util-Assist will share how utilities are integrating new digital innovations and provide tips to embark on your own analytics initiative. Anyone can register for this free event.

Util-Assist’s solutions merge technology with strategy to streamline processes, boost productivity, enable data-driven business decisions, and deliver enhanced customer experiences, transforming how utilities operate and deliver value to their customers. With professional services and managed services for electric water, and gas, utilities rely on us to help them drive digital innovation that shapes the utility of the future.