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FAQs
What's in the MAPD sales kit?
The MAPD sales kit includes:
- Summary of Benefits (for each plan in the kit)
- Preferred Pharmacy List
- Top 200 Drug List
- Scope of Appointment form
- Enrollment form
- Fax cover sheet (to fax in enrollment materials)
Note: MAPD sales/enrollment kits are unique for every county. Order accordingly.
What's in the PDP sales kit?
The PDP sales kit includes:
- Summary of Benefits (for all PDP plans)
- Premiums and Cost Sharing
- Pre-Enrollment Checklist
- Agent Enrollment Checklist
- Enrollment form
- Scope of Appointment form
Note: PDP sales/enrollment kits are identical across the country. There is just one version for you to order.
Can printed sales kits still be ordered?
Yes, you can order printed sales kits from July 15 – August 30, then again after October 1st.
Doesn't the Centers for Medicare and Medicaid Services (CMS) require that customers be given enrollment kits?
CMS regulations state that you only have to provide printed sales/enrollment kits to customers if a paper application is being completed. When you complete enrollments digitally (online or telephonic), customers don't need to be handed printed enrollment kits. They can receive the enrollment kit material digitally via email.
If I'm enrolling a customer for a 2024 effective date, will they receive the digital enrollment kit?
No. Digital kits will only be emailed to customers with a 2025 plan year effective date. For 2024 enrollments, you can only access paper sales kits.
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