One SCORE Pilot
February 5, 2024
Attention: Volunteers in the One SCORE Pilot Regions

Now that we have entered into the official launch phase of the One SCORE Pilot, the SCORE HQ team has been working to streamline our resources and remove barriers between volunteers in the pilot regions and our team. 

Our priority continues to be clear lines of two-way communication and a commitment to gathering and reviewing your feedback in order to implement improvements in the overall processes and available tools and resources for all related roles. 

I continue to serve as the Pilot Lead, working directly with Bridget Weston, Project Owner, to ensure alignment of goals and objectives, organizing and tracking deliverables and deadlines and serving as the single point of truth for related policies and processes. 

Morgan Martin has transitioned to the role of Regional Support Lead. She will continue to support both the Mid-Atlantic and Central Regions by delivering specific, clear and consistent messaging and information, along with actionable data to leaders.

Griff Lee, Manager of Regional Operations, has been added to the SCORE HQ project team. He will be working closely with Morgan Martin, Regional Support Lead, to continue to support the pilot roll-out, adoption and overall process management. 

We want to thank Stephanie Pasche for her work, dedication and leadership in getting the One SCORE Pilot to this point. As of February 1, 2024, she is moving on to other SCORE projects. 

We are also in the early phases of transitioning to a more modern and robust project management tool. While you will not directly reap the benefits of this change, everyone will feel the increased efficiency from the core project team that is accountable for the tactical execution of project activities. 

Over the next quarter, chapter leaders in each region will meet monthly with the Pilot Team to review key metrics for each process, areas for improvement and provide feedback via open forum discussion.

Please continue to provide feedback via your respective One SCORE email: MAonescore@scorevolunteer.org and CentralOneSCORE@scorevolunteer.org

Thank you for your participation in this initiative and for everything you do for SCORE.

Sincerely,

Stephanie Holmes
Director of Major Projects
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