Old Creamery Co-op Newsletter | October 22, 2019
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Cooperatively Owned, Everyone Welcome!
Monday-Saturday 7:30AM - 8:00PM | Sundays 8:30AM - 8:00PM
Call ahead 413-634-5560
Editor's note: In our last newsletter, the link to Luke's Summary Report was broken. Here is the article again with a working link!
Change is in the Air
During the month of September, the Old Creamery Co-op Board retained Luke Schell of Columinate Consulting Co-op to assess our business, get to know our community, and provide recommendations for plans moving forward. On October 3, Luke and the Board presented a summary of findings to a packed house at the Village Church in Cummington.
In addition, we are archiving all recent meeting notes and reports on our website under " What's Happening at the Old Creamery." If you've missed any of the latest news, you can find it all there!

Our thanks to Luke and Columinate for their incredible and ongoing support throughout this difficult time. A letter will soon be mailed to all Creamery Member-Owners with more details about the challenges we face as well as the unique opportunities we have to reinvent our community store. If you have changed your mailing address in the past year, please help us update our records by sending an email to membership@oldcreamery.coop as soon as possible.

Transition Time
As part of our transition plan, the Board had the opportunity to hire a new Interim General Manager to guide us over the next six months in implementing some of Luke's recommendation and incorporating much of the feedback you have provided in community meetings over the last several weeks and months.

A special thank you to Karl Sabo who served as our General Manager from May 2018 to September 2019. We wish you well on your next adventure!
What drew you to the Creamery?
I now live in Dalton with my wife and three kids, and after the completion of the expansion project I decided it was a good time to step back from the Berkshire Co-op and try something new. When the Creamery transitioned from private ownership to a co-op in 2012, I provided some technical assistance in store layout and merchandising. While I am still getting to know the Creamery as a business and a hub of community in the Hilltowns, I see a lot of opportunities to stabilize the operations, re-engage member-owners and customers, and re-build the morale of the staff and community. I look forward to meeting everyone over the next few weeks and diving into the tasks set out in the Board's Action Plan.

What are your biggest priorities in your first few months as IGM?
There is a lot of work to do to manage our current debt load and bring our financial projections and reporting up to date. If we don't have cash flow, than we can't keep the store running. I also want to do everything I can to stabilize the operations of the Creamery by offering additional training and support to our prepared foods team, reevaluating our product mix and merchandising plan, and revamping our administrative systems to improve HR, marketing, and community outreach. With the full support of staff and the community, I think there is a lot we can accomplish in a relatively short period of time.

What do you enjoy doing outside of the co-op world?
I love to cook and garden, and spend quality time with my family. I also play the bass in local bands including the Misty Blues.

What is the last movie you watched? 
Well, right now I am completely hooked on Parks and Recreation.
What's your sign?
What does cooperation mean to you? 
Cooperation is about working together toward the common good. It is a mutual meeting of individual and collective needs. I truly believe that caring for others is the most basic thing there is.
Camille's Deals
*while supplies last
did somebody say.... chocolate?
$8.99 /8oz
 SAVE $1.00

Raised Gluten Free
$8.99 /7oz
 SAVE $1.00
Equal Exchange
$3.99 /2.8oz
 SAVE 10%
Equal Exchange
$9.99 /12oz
 SAVE 10%
$6.99 /6 donuts
 SAVE $1.00
$3.49 /10oz
 SAVE 10%

 REG $4.39/lb
 REG $18.99/lb
REG $9.99/lb
October is Co-op Month!
We're celebrating all things co-op this month with a special 10% discount on all the products made by other co-ops on our shelves! From chocolate to cheese to kombucha to wine, be sure to look for the little "Go Co-Op" signs to support our local and global co-operators!
Save Big! Make a Pre-Order today!
Our little store really DOES have it all! Now you can Pre-Order just about anything you want directly from our distributors for a significant discount off retail prices!

Just fill out our paper form in-store or browse the online UNFI catalog and submit your order here without ever leaving home!

Before placing your first order, please read the How-To Guide (pdf) . If you have any questions or would like assistance learning to navigate the UNFI Online catalog, please email membership@oldcreamery.coop and a Pre-Order Volunteer will set up a meeting to go through the online catalog with you.

Save money, save time, and save a long trip to that other store!
Member-Owner Appreciation Day
Mark your calendar! Member-owners save 10% on all purchases* in the store on four special days throughout the year. There is one day left!
Saturday , November 9
*excludes alcohol, tobacco, newspapers, and items from the Little Gallery.
Creamery Fall Hours | Mon-Sat
Sunday 8:30AM-8:00PM
Questions, Concerns, Suggestions, Requests?
We love to hear from you!
Contact Karl at gm@oldcreamery.coop or call 413-634-5560.

Membership is Ownership! ~ Become a Co-op Member-Owner today!
Learn about our Co-op ~ Read our Bylaws & Ends Statement
Old Creamery Co-op | Cummington, MA | 413-634-5560 | www.oldcreamery.coop