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Databranch Monthly Tech Talk
IT Solutions for the Workplace
October | 2020
Security Alert: SonicWall DoS & XSS Vulnerabilities

If your organization has a SonicWALL Firewall Device and has not applied the latest firmware upgrade to address this critical security vulnerability, we highly recommend it is applied as soon as possible.

All of our managed clients will be receiving this critical update to their affected devices. We highly recommend anyone who does not have this service, apply this security update manually as soon as possible.

If you would like to setup a discussion with a Databranch Team Member to review our Foundation Security platform and ensure your organization is covered for future critical update releases or schedule one of our engineers to perform this critical security update for your organization, please reach out to Amanda at 716-373-4467 x 15 or alasky@databranch.com


What is the Cloud?

You may have come across people talking about ‘cloud’ storage and software that runs in ‘the cloud’.
 
But what exactly is ‘the cloud’, and why should you care about it?
 
A place for networking
 
The cloud is a bunch of servers that are connected to each other over the internet.
 
Tech firms like Google, Microsoft, Apple, Facebook, and Amazon run huge networks of servers that let their customers (us) log in using different devices.
 
Can you imagine a situation where all your photos from the last 10 years were only held on your phone, and not stored safely elsewhere? How many memories would you lose if your phone went missing?
 
The high freedom, convenience, and security offered by the cloud has seen a huge shift to cloud computing over the last few years.
 
It’s powerful stuff
 
Cloud infrastructure allows you to run apps and access data across multiple devices without needing to have everything installed on your devices.
 
This opens opportunities for businesses to offload computing and storage resources to cloud service providers, gaining the flexibility to easily boost or reduce resources as their needs change.
 
A real perk of running software in the cloud is that it means highly sophisticated applications can run from your computer or phone, with the cloud doing all the heavy lifting. This can significantly reduce the amount you need to spend on your devices and how often they need to be replaced.
 
The cloud is also a collaborative place to be. Tools like Microsoft 365 and Google Workspace make it super easy to share documents and work as a team. You can even work together in real-time and give each other instant feedback as you go.
 
Ignore its fluffy reputation: The cloud’s a tough cookie
 
When set up and managed correctly, the cloud is the safest place to keep your data.
 
Let’s be honest, which is more likely: Colin leaving his laptop in a bar again? Or the might of an Amazon or a Google getting hacked?
 
If Colin loses that laptop, he’ll get a slap on the wrist. If Google got hacked it would cost them millions and millions of dollars and cause irreparable damage to their reputation.
 
Different types of cloud
 
There are three main types of cloud.
 
Private cloud
 
The private cloud is a network of servers that are dedicated to supporting a single business. The hardware is solely dedicated to this business, and they allow organizations like the CIA and banks to have full control over every aspect of their cloud environment.
 
Public cloud
 
The public cloud refers to networks of servers that are wholly controlled by cloud service providers. Clients share resources with other people. The public cloud costs less than setting up a private cloud, and there is far less maintenance and an extremely high level of reliability.
 
Hybrid cloud
 
Some firms like to mix and match private and public clouds for different needs. Hybrid cloud setups let businesses quickly move between the two as their needs change.
 
We’ll help you to make sense of it all.
 
When embracing the cloud, it’s best to have an experienced hand guide you to the right solutions.
 
Working with the right IT support partner early will help make sure that you head in the right direction. And make the most of the opportunities that cloud computing offers.
3 Things Your IT Partner Wishes You Did

Want to get in the good books of your IT support team?
 
It’s worth it. Making your IT team’s life a little bit easier will free up their time, so they can spend more of it proactively protecting your business and its data.
 
Here are a few things that you can start doing to make their life a little bit easier.
1. Backup To Multiple Locations

Don’t throw all your eggs into one basket.
 
Backing up to more than one location will cut down on the fallout if something goes wrong with one of them.
 
Saving your data in multiple locations doesn’t mean that you need to do the same thing more than once.
 
You can automatically save your data to two or more locations without any changes to your day-to-day workflow.
 
Speak with your IT support partner about how to set this up. If the worst happens, you'll thank yourself for doing it.

2. Use Multi-Factor Authentication

Forcing your staff to use multi-factor authorization (MFA) is a huge step you can take to keep your network and devices secure.
 
Getting your team using MFA will require them to verify they are who they say they are, by entering a code from their phone.
 
This extra step will make it much more difficult for hackers to break in. Even if they manage to get hold of a password, getting past MFA is very tricky if they don’t have access to the device or account that is used for the authorization.

As more and more usernames and passwords are up for sale on the dark web, MFA is an absolute must for business and personal accounts alike.
 
MFA doesn’t need to become a pain. You can give staff the option of different verification methods. And work them into it, by switching it on for different applications slowly over several weeks. Us IT Providers will love you for it!

3. Tell Them If You're Not Getting On With Your Tech

With so many different options for tech, growing frustrated with hardware or software that isn’t working for you shouldn’t be an ongoing situation.
 
Speak to your IT support partner (or us) straight away. They may be able to better help you achieve what you’re trying to do. Or switch it for something that will better suit your needs.
 
Overall, don’t let your tech get you down. Speak to your IT support partner (or us) to make the tech work for you.

WE LOVE REFERRALS

The greatest gift anyone can give us is a referral to your friends. Referrals help us keep costs down so we can pass the savings to our clients.

If your friend ends up becoming a client - we’ll gift them their free first month of service (for being a friend of yours) AND we’ll gift you a $100 Amazon Gift Voucher.

Simply introduce me via email (dprince@databranch.com) and I’ll take it from there. I personally promise we’ll look after your friend’s business with a high level of care and attention (just like we do with all our clients).
Technology Trivia

The first computer mouse was a square box with a little switch on the top.

The inventor, Doug Engelbart, called it a mouse because the long cable reminded him of a rodent’s tail.
 
Can you guess what material the box was made from?
 
The first person to email us at info@databranch.com and tell us what Gary was trying to sell gets a $25 Amazon Gift Card 🤓

NEED A LAUGH?

I love pressing F5.

It's so refreshing.

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