|
3 Ways to Ensure a Successful Mobile Check Deposit
Our free Mobile Check Deposit service is a snap to use (literally)! Simply login to our free mobile banking app, endorse the check, snap a photo of the front and back of your check, and fill out the check information. It's that easy!
Here's how to ensure a successful deposit:
#1 - Endorse the Check Completely.
The back of the check must be signed by the recipient (same name listed on the check), and the sentence, "For Mobile Deposit FCCCU Only" needs to be written directly below the signature.
#2 - Double-check your dollar entry.
Make sure the dollar amount you enter into the mobile check deposit service matches the dollar amount on the check.
3# - Take crisp & clear check photos.
When taking photos of the front & back of your check, be sure the check is sitting on a non-cluttered, plain background, the lighting is good, and the check is positioned within the guides provided. After taking the photo, view it in your phone to ensure it's readable.
If your deposit declines and you're unsure why, an email will be sent to the email address on file with the reason code. If you're still unsure, please contact us.
|