July 2023


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(808) 536-7100

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From: Darlene Nakayama, CEO Palolo Chinese Home

"We congratulate All Island Case Management for their remarkable achievement of securing 1st place! In recognition of their outstanding performance, they were awarded a special prize of golf bags and golf umbrellas."

Read the full article

Happy Independence Day!

Our offices will be closed on July 4, 2023 in observance of the Independence Day holiday. We will resume normal business hours the following day on July 5, 2023. Have a wonderful and safe holiday!

Congrats Class of 2023!

Congratulations to the Class of 2023! Wishing you every opportunity to follow your heart and explore life's possibilities. We're so proud of each and every one of you! Good luck on your journey and future endeavors.

-The AICMC Team

Photo: AICMC Team at Rainbow Falls Lookout

Photo: AICMC Team visiting the Big Island. Left to right, bottom to top: Joy Miyat, Marichu Leonor, Esther Skinner RN, Elsa P. Talavera CEO, Jersieline Macosi, Noreen Ibana, Sherry Gabriel and Chester Almazan.

Photo: The AICMC Team with our wonderful Big Island Caregivers

Thank You Big Island!

The AICMC Team flew out to the Big Island this past weekend. We want to send a special Thank You to those who took the time out of their busy schedules to meet with us! A huge Thank You to Ms. Esther Skinner for spending basically the entire weekend gallivanting with us. We had so much fun! We appreciate each and everyone of you! We look forward to meeting with everyone else on the remaining outer islands!

The AICMC Team will see you soon!


The AICMC Team will continue to send out document requests for our Annual Audit. If you have received any requests (via fax or email), friendly reminder to please send the required documents ASAP. If you have any further questions regarding the request you received, please contact the AICMC Team member listed on the request. We appreciate your cooperation regarding this matter.

Adverse Events

Friendly reminder: When submitting AE, please be sure to attach the After Visit Summary. This document is required for processing purposes. If client has been admitted to the hospital/facility, please include the Admitting Diagnosis. Upon discharge, please make sure to submit the Discharge Summary.

Fax or Email AE documents to:

Fax: 808-536-7200

Email: info@allisland-cmc.com

Please download a copy of the updated Adverse Event Form. Click the link below to Download (form is fillable).

Updated AE Form

Vacation / LOA Notices

Going on vacation for the summer? Please notify our corporate office by submitting a Leave of Absence Form. This is to ensure that our members will continue to be cared for while you are enjoying your time away. To download LOA Form, please click the link below.

LOA Form

Please fax all vacation notice forms to: 808-536-7200

Prior Authorizations

For questions, please email our PA Team at: pa@allisland-cmc.com

Joy or Jersie will assist you.

Download our information sheet

PA Info

Medication Log Requests

Contact Carla at: 808-728-0480

You may CALL or TEXT

Email: info@allisland-cmc.com


There have been several changes to our phone system. Please click the link below to access our NEW AICMC Directory. Make sure to save and print a copy for future reference. We are always working to better serve you!

Friendly reminder to please leave only one (1) voicemail a day. Allow at least 24 - 48 hours for a return call. Our business hours are from 8:30 am to 5:30 pm (closed between 12:00 pm to 1:00 pm daily for lunch).

AICMC Directory

Kudos & Complaints

All Island welcomes suggestions and complaints to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or generate a short letter. As always, we appreciate and value your time!