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August 2024 | Issue 41

IHS PARTNER SPOTLIGHT

6 Tools for Understanding and Implementing a Just Culture

In health care, a Just Culture means an organization works to improve quality and safety of care delivery systems for patients and improve the environment for those who work in that system. It means addressing root causes that lead to an error to prevent it from happening again.


But how does building a just culture in your organization work?


The Partnership to Advance Tribal Health (PATH) has worked alongside Indian Health Service (IHS) partners to answer that question. Learn more in this month's spotlight article.

TAKE 5 FOR SAFETY

Person-Centered Communication

Continuing last month's discussion around the impact customer service has on patient safety, this month we take a look at person-centered communication. The patient (customer) experience is determined by the communication and service provided. In fact, patient satisfaction surveys indicate improved communication can translate to improved patient safety!


Check out the latest Take 5 for Safety article to get some communication tips and how focusing on self-care can help health care providers communicate better.

IN THE KNOW

AMA Adopts Several American Indian and Alaska Native Health Focused Resolutions and Priorities

At the American Medical Association (AMA) annual meeting of the House of Delegates in June, resolutions focused on American Indian and Alaska Native (AI/AN) communities and IHS, Tribal and Urban Indian Organizations. Key issues included traditional healing, nutrition, access to health care and missing and murdered Indigenous people (MMIP).


Read this article from the National Council of Urban Indian Health to learn about the resolutions that passed and the adopted language for those resolutions.

SEPTEMBER OBSERVANCES: TOOLS AND RESOURCES

Healthy Aging Month

Every September, Healthy Aging Month promotes ways people can optimize their health as they age. The release of data from the U.S. Census Bureau shows significant increases in our country's AI/AN populations. Support this growing (and aging) community with these resources:

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National Cholesterol Education Month

AI/AN populations are 50% more likely to be diagnosed with coronary heart disease. According to the American Heart Association, more than have of American Indian teens and young adults have high cholesterol. Check out these tools and resources for National Cholesterol Education Month:

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Sepsis Awareness Month

Anyone can get an infection that can lead to sepsis. In fact, sepsis kills more than 350,000 people every year, even though only about 65% of people know the term. Here are a variety of tools to make sure your staff and your community know about sepsis.

Community awareness:


Staff awareness:

  • Check staff knowledge for Sepsis Awareness Month by sharing this Sepsis Alliance quiz with your staff via email.
  • Several patient demographics have been associated with readmissions among sepsis survivors, including American Indian/Alaska Natives, low-income and Medicare or Medicaid beneficiaries. Be sure to review your sepsis survivors for readmission risk. Learn more with this study: Readmissions among Sepsis Survivors: Risk Factors and Preventions

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National Suicide Prevention Month/Week (September 8-14)

Historical trauma, discrimination, oppression and a lack of support services put AI/AN families and communities at a higher risk for suicide. #BeThe1To is the 988 Suicide & Crisis Lifeline’s message

for National Suicide Prevention Month and beyond, which helps spread the word about actions we can all take to prevent suicide. Here are some suicide prevention resources:

PARTNERSHIP TO ADVANCE TRIBAL HEALTH (PATH) Visit the PATH website

This material was prepared by Comagine Health for the American Indian Alaska Native Healthcare Quality Initiative under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. Views expressed in this material do not necessarily reflect the official views or policy of CMS or HHS, and any reference to a specific product or entity herein does not constitute endorsement of that product or entity by CMS or HHS. NQIIC-AIHQI-598-08/14/2024