Telehealth 101 Online Training is Now Live: The NRTRC is offering a Telehealth 101 online training course at no cost. For those new to telehealth, or looking for a refresher, this course provides information on how to create and grow telehealth programs. This course offers tools, tips, and lessons learned when setting up a telemedicine program. This course provides 1.75 hour of CME credit. To register, click the “Professional Development” link on the home page of the NRTRC website. 
NRTRC Virtual Office Hours:
Office hours for the month of March have been canceled. Please see the events section for educational opportunities in the month of March, and stay tuned for a new Office Hours registration link in April.
Telehealth News:

  • The NCTRC Annual Report: In 2020, the NCTRC assisted and educated thousands of stakeholders across our communities, states, territories and nation. In particular, the coronavirus pandemic caused a spike in demand for telehealth technical assistance, information and training. Read the annual report here

  • Ensuring Quality in the Era of Virtual Care: Physicians and patients have substantially increased virtual care visits because of COVID-19 pandemic and a relaxation in federal telemedicine regulations, Data show that in April 2020, 13 percent of all medical claims were telemedicine visits.

Upcoming Events & Webinars:

  • NCTRC Telehealth Hack - Rehabilitation Services and Early Intervention: The COVID-19 pandemic created a significant barrier for patients needing rehabilitative services. This presentation will cover experiences with therapies delivered via telehealth, tips and best practices for implementing telehealth, and strategies for successful reimbursement. March 10 at 11:00 a.m. Pacific Standard Time.

  • 2021 Pediatric Mental Health Symposium: Montana Access to Pediatric Psychiatry Network (MAPP-Net) presents the Pediatric Mental Health Symposium. The event will include local and national speakers on how to serve kids with behavioral healthcare needs. The registration fees are low, and continuing eduction credits are available. March 25 -27.
Telehealth Resources:

Share Your Stories:

Northwest Regional Telehealth Resource Center (NRTRC) and the Washington State Coalition for Language Access (WASCLA) partnered to host a webinar on Feb. 11, to introduce the topics of telehealth and language access services. During the webinar, panelists explained how communication challenges were met, what some of the ongoing issues are, and the benefits of telehealth that merit being made permanent. In addition, first-hand reports were shared from hospital systems in Yakima, Southwest Washington, and metro Seattle, as well as examples from an early childhood development program and communication services for deaf and hard-of-hearing clients. 

The NRTRC played an important role in helping WASCLA facilitate the webinar and outline the agenda. With more than 70 participants from across the country, this webinar put the challenges and opportunities of language access to the forefront of people’s minds. Both the NRTRC and WASCLA recognize that building connections between community-based organizations and the telehealth sector is vital to achieve health equity goals.
WASCLA is an education and advocacy organization that works to eliminate language barriers to essential services in Washington and nationally, with health and health care as a major focus. Soon after the pandemic struck, WASCLA began hearing about serious problems for residents with limited English proficiency and for deaf and hard-of-hearing people related to to the COVID-19 response. The NRTRC, WASCLA and the National Technology Telehealth Assessment Center will hold a webinar on language assistance services and telehealth platforms.March 16, 2021. For more information, see the WASCLA website at
Northwest Regional Telehealth Resource Center
“This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under G22RH31114, Coronavirus Telehealth Resource Center’s Grant Program in the amount of $325,000. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.”