MAY 2023

Mental Health Month, the end of the COVID-19 emergency and a Provider Portal FAQ


Making the Right


Successful therapy is built on a strong human relationship. Emphasized by NAMI's 2023 #MentalHealthMonth campaign, those seeking therapy should know that they are “more than enough” to speak freely with their provider. Liz Jones (Lucet AVP of Clinical Strategy) shares why.

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May is Mental Health Month

It’s an annual opportunity to highlight why our work matters. This month and every month, let's #BeThere for ourselves and each other. View our mental health resources to share with patients.

Access Toolkit


The End of the COVID-19 Public Health Emergency (PHE)

The federal Covid-19 PHE ended on May 11. The CDC has now folded vaccine, testing and treatment availability into existing structures and programs. What does this mean for providers? 

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Provider Portal: Frequently Asked Questions

Want to learn more about logging in, submitting support cases, accessing resources and more through our new Provider Portal? Use this handy resource as your guide. 

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About Us

Lucet’s unique combination of people and technology is proven to optimize access to behavioral health care providers and increase a health plan’s ability to connect members to quality care. With the industry’s largest network of hundreds of care navigators and technology powered by more than 6 million assessments and more than 20 years of data, Lucet is proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than 5 days on average, and often as little as 1 day.

Lucet adopts clinical practice guidelines that are meant to assist providers with screening, assessing and treating common behavioral health and substance use disorders. | Provider Portal | HEDIS Toolkit | Member Rights & Responsibilities

Medical Necessity Criteria | Provider and Facility Manual