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NCR TERAFINA
Q2 2022 Highlights
510-573-6210
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A message from our leadership |
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What an amazing second quarter at NCR Terafina! The past three months have been spent building upon our cemented 1st quarter momentum by cultivating meaningful relationships with new and existing client partners. We are thrilled to welcome Southside Bank ($7.14B), Sandy Spring Bank ($12.97B), and Lincoln Savings Bank ($1.53B) into the Terafina family. We are delighted they have chosen Terafina to help expand their product offerings to their customers.
In a co-hosted webinar with Callahan & Associates, we had the opportunity to hear shared perspectives from the team at Valley Strong Credit Union ($3.62B). Mirella Reznic, Chief Strategy Officer, Steve Roach, Chief Digital Transformation Officer, & Micaela Venegas, Director of Digital Solutions provided insight on their successful partnership with NCR Terafina and suggested tools needed to help other credit unions grow and thrive in this age of digital disruption.
We also had the wonderful opportunity to feature two executives from Valley Bank ($50B), Stuart Cook, EVP, Chief Product Officer and Chris Craver, SVP, Head of Digital Products. Stuart shared great insights in our Terafina Trailblazer article series where we discussed key priorities for product leaders, strategies for omnichannel expansion, and cannabis banking initiatives. We also learned that Valley Bank’s digital account opening increased 5x since launching with us. What an incredible feat! Chris took some time to speak with BAI on their banking strategies podcast and highlighted their emphasis on account opening and expanding into the cannabis market which was built leveraging the Terafina platform.
As we journey into Q3, more engagement, accelerated growth and great collaborations will continue to be a focus for us. We look forward to sharing more thought leadership with an upcoming feature article in Boss Magazine, partnering with new clients, and deepening relationships between financial institutions and their valued customers.
Read on to see what we have been up to and what’s on the horizon.
Warm Regards,
Ashwin Goyal
GM, NCR Terafina
Frank Hauck
President and GM, NCR Banking
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Welcome to the NCR Terafina Family!
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In our latest webinar with Callahan & Associates, innovative thought leaders with Valley Strong Credit Union ($3.45B, Bakersfield, CA), Mirella Reznic, Chief Strategy Officer, Steve Roach, Chief Digital Transformation Officer, and Micaela Venegas, Director of Digital Solutions, share their insight on finding the right partnership with NCR Terafina and how they are utilizing the digital solution to enhance the customer experience. Sign up to view the full webinar here.
"Pretty early on in the selection we knew that Terafina was a frontrunner…very early on the team was able to acknowledge this is where we’re deficient and Terafina is going to fill a lot of those gaps for us. They were going to make the flow easier…we needed to revamp what we were offering, we needed to be competitive, we needed to make it easier for applicants to apply and reduce that abandonment rate and we felt that Terafina was going to do that for us.”
- Micaela Venegas, Director of Digital Solutions, Valley Strong Credit Union
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BAI Webinar with Valley Bank
Chris Craver, SVP, Head of Digital Products of Valley Bank
($50B) sat down with us to discuss their banking strategies with a highlight on account opening and expanding into the cannabis market which was built leveraging the Terafina platform. Listen here.
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In our latest NCR Terafina Trailblazer, we spotlight Stuart Cook, EVP, Chief Product Officer of Valley Bank ($50B, Passaic, NJ). In partnership with NCR Terafina, Valley has deployed consumer and small business deposits across digital and call center channels. Find out what Stuart has to say about digital innovation drivers, key priorities for chief product officers, omnichannel and omniproduct expansion, Cannabis banking, and fintech partnerships. Read along here.
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BOSS Magazine
July 2022 Cover Story
Stay tuned for the July issue of Boss Magazine that will feature Terafina's evolution and showcase key client partners and how they are continuing to leverage the Terafina platform.
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“Over the past year our number of online and mobile users increased by 44%, and our digital DDA production increased by 54%. Our partnership with NCR Terafina allows us to continue implementing our omni-channel, omni-product roadmap. The APIs and tailored workflows have resulted in operational efficiencies that support our continued growth and offer us the flexibility to respond quickly to market trends.”
- Shirley Fiano, SVP, Director of Digital Operations, SouthState Bank
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