An Important Message for NCFlex Participants

June 2024

Remember to File Your Wellness Benefit!

Participants of the NCFlex Accident and Critical Illness Plans, administered by Voya, are eligible for a wellness benefit. This benefit is payable once per year, per covered person for completing an eligible health screening test. The deadline to file a wellness claim through Voya is six months after the screening or at the end of the plan year, whichever is later.

If you participate in both plans, you can receive a wellness benefit from each for the same screening. Learn more about eligible screenings and how to file a claim here.

NCFlex's Cancer Plan, administered by Allstate, also has a wellness benefit. This benefit is payable once per year, per covered person and does not have a filing deadline. Non-University employees can access their Allstate account under "Quick Links" in the eBenefits platform. Anyone can access their account by visiting

Some screenings may overlap all three plans (Critical Illness, Accident and Cancer), meaning you could potentially have a wellness benefit from all three plans if enrolled.

Reach out to with any questions.

Naming and Updating Beneficiaries

Did you know you can name beneficiaries for NCFlex's Cancer, Critical Illness, Group Term Life and Accidental Death & Dismemberment plans? You can also update those beneficiaries at any time during the year, not just during Open Enrollment. Maybe you've experienced a life event such as a birth, marriage, divorce or death in the family, and you need to make some changes. There is no deadline for updating beneficiaries.

Read here to learn the importance of naming beneficiaries for your benefits, and discover what you should know about naming minors as beneficiaries in the article here.

Want to add or change your beneficiaries for your NCFlex benefits in the eBenefits platform? Find directions here. Employees of the University of North Carolina system can make changes to beneficiaries in the Empyrean platform and can find directions here.

Naming beneficiaries is just one step in securing your assets. Consider additional estate planning to be prepared for anything. For North Carolina State Employees' Credit Union (NCSECU) members, estate planning is offered at a discount. Learn more about NCSECU's services online or join an upcoming Sensible Savings session.

Upcoming NCFlex Webinar Opportunities

June Webinar:

Join us to learn more about the continuation of benefits and life events. Whether you're considering retirement, preparing for the future or looking forward to a life event such as a wedding or birth, there is something for everyone. Enjoy the opportunity to ask members of the NCFlex team questions live and learn more as you plan ahead.

We'll discuss:

  • Continuing NCFlex plans in retirement
  • What happens to your coverage at separation of employment
  • What qualifies as a life event
  • How to update your plans when a life event occurs and more.
Thursday, June 27, 12-1 p.m.

July Webinar:

In July, we'll discuss NCFlex's Dental Plan administered through MetLife. Discover the details and differences in the plan's three options — High, Classic and Low. Plus, gain helpful insight on how to:

  • Search for an in-network provider
  • Get reviews
  • Set appointments
  • View your Explanation of Benefits (EOB)
  • Find your claims online and more!
Friday, July 12, 12-1 p.m.
Tuesday, July 30, 12-1 p.m.

Consider inviting your spouse or family member who may help in making benefit decisions to these webinars too. Register with the buttons above or through our webinars page.

Bereavement Support Through the Group Term Life Plan*

Participants of NCFlex's Group Term Life Plan, administered through Voya, can now receive bereavement support services through Empathy at no cost to them. These bereavement support services include funeral planning and will preparation services for you and/or your family members. Learn how to access these services as a NCFlex Group Term Life participant by viewing the English flyer or Spanish flyer.

Similar services were previously offered to Group Term Life Plan participants through Everest. If you have information stored with Everest, call 1-800-913-8318 to retrieve or download your documents.


*Employees of the University System of North Carolina are not eligible to participate in the NCFlex Group Term Life Plans. Please reach out to your HR team to learn more about the Term Life benefits offered to you through your employer.

Healthy Social Media Use

While social media has its benefits and has become a prominent presence in many of our lives, it's important to keep your mental health in mind when scrolling your feeds. Since World Social Media Day is June 30, brush up on these helpful tips for using social media responsibly as it pertains to your mental health. 

Set daily time limits. As of 2024, the average user spends 143 minutes on their social media accounts each day. Not only can the content you're consuming take a toll on your mental health, but it can also keep you from other activities that positively contribute to your well-being. Rather than spending that time on social media, set limits that discourage you from using an app once you've reached a specific amount of time that works for you. Whether you have an Apple device or an Android, use the linked directions for more free time.

Unfollow triggering accounts. There's no rule that says once you follow an account you have to continue. Social media platforms can be a major source of cyberbullying and harassment. Additionally, 62% of Facebook and Twitter users shared that the platforms leave them feeling inadequate, and 30% said using social media makes them feel lonely. Knowing time online can be detrimental to your mental health means it's important to be mindful as you scroll. Take note of how each post or account makes you feel and unfollow, block or mute those that don't elicit a positive emotional response. 

Stop scrolling before bed. Sleep is closely connected to your mental health, but using your phone can keep your mind engaged making it more difficult to relax and fall asleep at night. What's more, digital screens emit blue light that suppresses melatonin, a hormone that helps regulate sleep. As a result, ditching your phone before your bedtime instead of scanning social media feeds is much more conducive to falling asleep.

Take a break when needed. Remember you can always pause your use of social media for a few days when all the accounts and feeds start to feel overwhelming. You can turn off notifications or even remove the apps from your phone to avoid the risk of temptation and allow yourself the time you need to reset. Maybe you'll even find social media is no longer for you at all! 

Learn Valuable Ways to Save

NCFlex is offering a series of free financial and retirement planning webinars for State of North Carolina employees in partnership with the State Retirement System, State Employees Credit Union (SECU) and Empower Retirement (State 401(k)/457).

Learn how to make the most of your finances and resources during one of our Sensible Savings Sessions. Topics include:

  • NCFlex Benefits
  • Financial Wellness with NCSECU
  • TSERS State Retirement Planning
  • State 401(k) and 457 Retirement Plans

Join any of the three sessions listed below to focus on your finances.

Thursday, June 20, 9 a.m. - 12:30 p.m.
Tuesday, July 2, 9 a.m. - 12:30 p.m.
Thursday, July 11, 1 - 4:30 p.m.