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Multi-plan submission form for materials review

Please ensure you are following our submission and review process.

In September of 2023, Cigna Healthcare released the 2024 Multi-Plan Material Review Form powered by Wrike. The Wrike process facilitates the compliant management of all Medicare marketing materials.

Cigna Healthcare has received a tremendous amount of positive feedback from our partners on the significant improvement in efficiency and communication between our organization, our agents, and Third-Party Marketing Organizations (TPMOs). This is the only process for Cigna Healthcare to review your marketing materials ahead of HPMS filing.


What does this mean for you?

Materials that require a review by Cigna Healthcare should be submitted individually via the link below and reviewed PRIOR to submission in HPMS. Materials will go directly to the review team for feedback within 10 business days to the email you enter with your submission.

Our review process features the following:

Submission Form – Enter required information and attach the marketing material needing review. Note: Each material ID requires its own individual submission.

  • ALL marketing materials are required for submission and review by Cigna Healthcare prior to HPMS submission per Medicare Communications & Marketing Guidelines. (Materials that mention plan benefits, benefits structure, premiums, cost sharing, Stars, rankings, plan comparisons, rewards, and incentives.)

  • Educational/communication materials are NOT required for submission and review. (Example: Post enrollment communications, vaccine reminders, etc.)

Submission Confirmation – Once your review request has been submitted, you will receive a confirmation email for your records.

Follow-Up Communications – Reply directly to your confirmation email with any questions.

Training – Our interactive micro-learning module allows submitters 24/7 access to submission training via a computer, mobile device, or tablet. Whether you are on the go or at the office, this training provides recorded videos, snippets, and detailed content. We will also provide real-time training updates for the most up-to-date learning experience.

Next Steps – Please review our training content before submitting any materials. Have any submission process questions? Email our team at:

Thank you for your cooperation and understanding of the process. We greatly appreciate your continued partnership.


Medicare Marketing Oversight Team

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