Seth Kahan on Leadership // Monday Morning Mojo
Discover Inflection Points!
ipAn inflection point is a dramatic and decisive shift in your relationship with the market for better or worse. It can be positive, increasing your success, or negative, as you fall out of favor.

Because it springs from your relationship to the market, this change comes about one of three ways: (1) you move in relation to the market, (2) the market moves in relation to you, or (3) you both move in relation to each other.

Masterful leaders anticipate inflection points and use them to their advantage, like using a wave’s energy to carry them to a new and better position or preparing for a setback in conditions to minimize damage to their position.

Most inflection points fall in the third category, simply because conditions are constantly changing: both yours and the market’s. In fact, you are a subset of the market, so change on either side results in change on both sides. But, it is helpful to think in terms of the first two, to get a handle on how to use market shifts to your advantage. This is done either by anticipating a major change in conditions (the market moves) or by planning a decisive pivot that puts you in a better position to succeed (you move).

An example of the market moving in relation to an organization, generating a negative inflection point is the recent demise of the Visiting Nurse Foundation (VNF), a non-profit that served stroke victims in Pittsburgh. VNF, founded in 1989, had as its primary revenue source the administration of flu shots. In 2007 state legislators passed a law permitting pharmacists to give flu injections and the organization's main source of funding dwindled severely. The legislative process was transparent and the coming inflection point would have been visible to anyone who was looking – apparently they were not looking. As a result VNF failed to build other revenue sources and the change led to their demise.

An example of an organization designed from the beginning to create a positive inflection point is Gazelle.com. As of this writing they are the US leader in re-commerce , a business founded on buying old or expired electronics so consumers can buy the latest and greatest. Re-commerce as a successful innovation was officially recognized in 2005  and Gazelle.com was founded in 2006 to take advantage of it. They have achieved dramatic and consistent success with 2011 year-over-year growth ogetting innovation right bookf 65%.

Discovering inflection points in their early stages is a powerful ally to successful innovation.
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In 2013 my next book, Getting Innovation Right: How Leaders Create Inflection Points that Drive Success in the Marketplace, will be released. In the months ahead I will publish excerpts like the introduction to inflection points above.

If you book conferences, contact me for a special deal in 2013 - I will be offering over 50% of my speaker's fee toward copies of the book for your audience. All arrangements to take place through my representative, Tom Neilssen, at BrightSightGroup.com.
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