April 2024

Placing a Support Ticket Starting April 1, 2024

Effective April 1, 2024, support@midatahub.org email will be deactivated and no longer able to generate a support ticket with the MiDataHub team. To submit a request please visit the Jira Customer Portal at https://miservicedesk.com.  

If this is your first time placing a support ticket with MiServiceDesk, please review MiServiceDesk Document for details on placing a support ticket.

Student Information System Status Calls

The MiDataHub team facilitates monthly 30-minute meetings with all 5 Student Information System (SIS) partners that are using the Ed-Fi API to publish data to MiDataHub in Michigan. These short meetings provide an opportunity for you to ask MiDataHub related questions of both the SIS partner and MiDataHub team, share any lessons learned with others, address any issues your district might be experiencing with the integration, and lastly a forum for the SIS partner to share any new and upcoming features. These meetings are open to anyone but help support those individuals that oversee the integration between the SIS and MiDataHub, troubleshoot issues in the integration, or for those who would like to learn more about the available services and functionality offered from each partner as it relates to MiDataHub. 


The following meetings are open meetings for you to join. If interested, please request to participate by placing a ticket at miservicedesk.com. 

  • Monday, April 3 Infinite Campus - 1:00 p.m. - 1:30 p.m.
  • Monday April 8 MISTAR-Q – 9:00 a.m. - 9:30 a.m.
  • Tuesday, April 9 PowerSchool SIS - 10:30 a.m. - 11:00 a.m.
  • Tuesday, April 9 Edupoint Synergy – 2:00 p.m. - 2:30 p.m. 
  • Tuesday, April 9 Skyward - 3:00 p.m. - 3:30 p.m.

If interested, please request to sign up by creating a support ticket at https://miservicedesk.com/ and please be sure to include the call you wish to join and the district, academy or ISD/RESA as well.

Save the Date Back-to-School Webinar

Please join us for a one-hour webinar regarding May 22nd at 10 am. During this webinar we'll cover process and steps that need to be completed over the summer to ensure a successful back-to-school for the 2024-2025 school year.

Please register in advance for this meeting here.

MiDataHub Upcoming Events

  • Ed-Fi Technical Congress: The technical team will be attending the Ed-Fi Tech Congress April 22-24. Michigan has been invited to share our data integration story during several panel discussions.
  • Michigan DataHub User's Conference: October 14-15, 2024, for the 2nd Annual Michigan DataHub User's Conference once again being held at Shanty Creek in Bellaire, Michigan. More information will be shared via the newsletter and on our website.
  • The Michigan DataHub team will be at MSBO in Grand Rapids MI April 23rd to 25th. We will be doing two different sessions. We are looking forward to connecting with many of you during the conference!
  • 4/23 1:15 - 2:00 pm - Presentation 160e — Collaborating with the Michigan Data Hub
  • 4/25 8:20 - 9:20 am - Presentation E27 — Understanding the Power of the Michigan Data Hub

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Previous newsletters can be found at https://www.midatahub.org/


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