In this Util-Assist Connections Newsletter:
Connect with Util-Assist at DISTRIBUTECH, watch our video on how Util-Assist helps with AMI contract negotiations, and meet Util-Assist's newest business partner, NorthStar Utilities Solutions.
Experience the Energy Movement: Util-Assist at DTECH
Heading to DISTRIBUTECH International in San Diego? Stop by booth 519 where Isa Qureshi, John McClean, John Forsyth, Sabina Fjodorova, Tammy Schmidt and Thomas Essman will be showcasing Util-Assist’s latest services and solutions. See a demo of our AI-enabled substation surveillance solution, SecureAssist, learn how PowerAssist can keep your customers better informed during power outages, and find out how Util-Assist's professional services team is supporting next generation advanced metering infrastructure (AMI) procurements and customer experience (CX) enhancements.
The leading annual transmission and distribution event for utilities, DISTRIBUTECH will be held February 7 – 9 at the San Diego Convention Center. We're hosting a client appreciation dinner on Wed., Feb. 8. Contact Isa Qureshi to reserve your seat.

If you're not able to attend DISTRIBUTECH, contact us today for a demo of SecureAssist or to learn more about any of our solutions.
Contract Negotiations, Simplified!

AMI contract negotiations can feel like navigating a maze. If you are not informed on the risks and benefits of each decision, how do you know whether to turn right, turn left, or go straight ahead?

When you are embarking on a long-term relationship with an AMI vendor, make sure your negotiations team includes Util-Assist. We can help negotiate best pricing, detailed operating specs, a liquidated damages schedule, solution performance measures, and much more.

Find out more or contact us to start a conversation. 

Reaching for the Stars: New NorthStar Partnership
Util-Assist is thrilled to announce a new partnership with NorthStar Utilities Solutions (NorthStar), a division of Harris Computer Systems, that will offer utilities managed billing services powered by NorthStar’s industry-leading Customer Information System (CIS).

For over fifteen years, Util-Assist has delivered billing services to the utility market using the NorthStar CIS. Under this new agreement, Util-Assist will become a NorthStar business partner for clients seeking a business process outsourcing (BPO) solution, specifically in the areas of hosted billing and customer service support.

Read the press release.

About Util-Assist

Util-Assist’s solutions merge technology with strategy to streamline processes, boost productivity, enable data-driven business decisions, and deliver enhanced customer experiences, transforming how utilities operate and deliver value to their customers. Driving digital innovation with professional services and managed services for electric, water, and gas, Util-Assist is shaping the utility of the future.

Solutions. Simplified.