As we head towards a summer full of relaxation, Databranch wants to remind everyone to stay vigilant towards your cybersecurity.
Our team continues to see a marked increase in phishing attempts and security concerns.
Because of this, I wanted to take this time and share the best methods for our clients to connect with the Databranch Service Team.
For cybersecurity emergencies, questions about existing service, or to schedule an engineer for new service, please reach out to our service team at:
Email: support@databranch.com
Phone: 716-373-4467 option 4.
We encourage our clients to not reach out to our engineers directly.
Instead, please use the contact information above to schedule all services through our Client Services Coordinator, who is responsible for client inquiries and allocating engineer resources.
This will ensure your requests are received by our entire team versus a singular person, eliminating any potential delays if our engineers are onsite or out of the office.
Regards,
Mike Wilson
President - Databranch
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