METRONews - Spring 2024

The Importance of Checking Your Backup

At Metron, we understand the importance of keeping your data safe and secure. Our Cloud Backup service provides a reliable and efficient way to ensure your valuable radiographs are always protected. By following a few simple steps, you can rest assured that your data is backed up to the cloud seamlessly.

First and foremost, it is crucial to confirm that your computer is connected to the Internet, whether through a Wi-Fi or Ethernet connection. This ensures your data can be securely transmitted to our cloud servers without interruptions.

Next, ensure the Metron Cloud Backup application is up and running on your device. This application is designed to automatically back up your data regularly, giving you peace of mind knowing that your information is always up to date.

Check the Cloud Backup status regularly to monitor the progress of your backups. This will allow you to stay informed about when the last backup was completed and whether any issues were encountered during the process.

Lastly, incorporating backing up and verifying your cloud backups into your routine is key to maintaining the security of your data. By making it a habit to check on your backups regularly, you can ensure that your information is always protected. Click here for a detailed how-to document on how to verify successful cloud backup.

If you are using our Metron Manual Backup solution, we also have you covered. Here are detailed directions on verifying Metron Manual Backup has a recent backup.

Don't wait until it's too late—verify your Metron Backup to keep your data safe and secure. If you don't have a backup solution set up in your clinic, please don't hesitate to reach out to us. We are happy to discuss the best solution for your needs and answer any questions you may have.

Metron Support Services



Our 15th Birthday with You!

We are thrilled to announce that Metron Support Services is celebrating 15 years of dedicated service in providing exceptional support to doctors, technicians, and staff at various practices. Our commitment to helping you achieve the best X-Ray images for accurate patient diagnostics remains unwavering, from the first X-Ray image of the day to the last patient appointment. At Metron Support Services, we prioritize excellence in customer support by answering your questions, troubleshooting any issues that arise, and providing comprehensive training on all the features of the Metron Imaging Software for you and your staff. Thank you for choosing us as your support partner for the past 15 years, and we look forward to continuing to serve you with the highest level of assistance and expertise.

Metron Support Services Holiday Hours

Metron Support Services Special Support Hours from 8:00 am - 4:00 pm CDT:

  • Friday, May 24th

Metron Support Services will be closed:

  • Monday, May 27th, in observance of Memorial Day.
  • Thursday, July 4th, in observance of Independence Day

Normal business hours of 8:00 am - 5:00 pm CDT resume after the holiday.

Stay safe, stay healthy, and enjoy your holiday weekends!

Your Next METRONews

Your next issue will be emailed on Wednesday, July 10th, 2024.